Warranty Administrator
Hayes Chrysler Dodge Jeep Ram of Lawrenceville•Lawrenceville, GA
16h•Onsite
About The Position
At Hayes Chrysler Dodge Jeep Ram of Lawrenceville, we’re more than just a dealership—we’re a family business committed to integrity, quality service, and customer care. We’re currently seeking a detail-oriented, organized, and motivated Warranty Administrator to support our growing Service Department.
Requirements
- Previous experience in automotive warranty administration (preferred)
- Familiarity with CDJR warranty systems and procedures a plus
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Ability to work independently and as part of a team
- Strong communication skills and customer service orientation
- Working knowledge of DMS (Dealer Management System) platforms
Responsibilities
- Process warranty claims efficiently and accurately for manufacturer and extended warranties
- Ensure compliance with all manufacturer warranty guidelines and deadlines
- Maintain organized records of all claims and payments
- Communicate with service advisors, technicians, and manufacturers to resolve discrepancies
- Follow up on unpaid or denied claims
- Provide timely updates to management regarding claim status and trends
- Stay current with manufacturer policies and procedures
Benefits
- Competitive salary based on experience
- Full benefits package including health, dental, vision, and 401(k)
- Paid time off and holidays
- Ongoing training and support
- Opportunity for career advancement within a family-owned dealership group
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
