Warranty Coordinator

Dream Finders HomesHouston, TX
1d

About The Position

The primary role of the Warranty Coordinator is to document and/or follow standard operating procedures, preparing reports, compiling data, analyzing data, investigating and resolving problems. Work is primarily self-directed, requiring analysis, initiative and independent judgment.

Requirements

  • Minimum Associate's degree or equivalent work experience
  • Typically has one to three years of experience in administrative support position within a corporate setting.
  • Exceptional communication skills -- both written andverbal
  • Good knowledge of administrative practices and procedures
  • May make contact of a sensitive, complex, and sometime confidential nature both inside and outside of the company
  • Professional appearance and presentationStrong attention to detail
  • Strong organizational skills and time management skillsAbility to establish and maintain strongrelationships

Responsibilities

  • Answering Home Care calls, faxes and email requests.
  • Generate warranty tickets and house notes to track repair work
  • Filing for Home CareInvoice processing for Home Care Work Orders -- Home Care & Special Projects Researching as needed.
  • Archiving -- Home CareSend out weekly homeowner appointment schedule to the drywall/paint vendors.
  • Assist Field Home Care Representatives with information as needed.
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