Warranty Clerk Needed at Bowser Automotive

Bowser Automotive•Pleasant Hills, PA

2d•Onsite

About The Position

Bowser Automotive is seeking an experienced Warranty Administrator to join our Service team. This is an excellent opportunity to work for a dealership that truly values your time, expertise, and attention to detail. The ideal candidate is highly organized, detail-oriented, and experienced in processing automotive warranty claims efficiently while maintaining OEM compliance and premium warranty status. Position Summary The Warranty Administrator is responsible for a wide range of administrative and office support duties related to vehicle warranties. This role works closely with technicians, the accounting department, and the Service Manager to ensure accuracy, compliance, and timely reimbursement.

Requirements

5+ years of experience submitting automotive warranty claims at an OEM dealership
Strong multitasking, organizational, and time management skills
Excellent communication, analytical, and problem-solving abilities
Ability to pass a pre-employment background check and drug screening

Nice To Haves

CKD experience preferred

Responsibilities

Accurately code and submit warranty claims through the dealership's automated system
Process warranty requests in compliance with manufacturer, company, and legal standards
Submit, track, and follow up on all manufacturer warranty claims
Book warranty repair orders and handle rejected or outstanding claims per OEM guidelines
Maintain detailed records of warranty parts, including repair order numbers and disposal dates
Stay current on factory recalls, bulletins, and announcements
Reconcile warranty receivables and collaborate with accounting to collect payments
Maintain all service and customer records as required
Assist with general administrative tasks as needed
Process weekly payroll for the Service team
Audit and monitor the rental fleet