Warranty Assistant

Mike Maroone Automotive Group•West Palm Beach, FL

11d

About The Position

Mike Maroone Chevrolet West Palm Beach is looking for a Warranty Assistant to support our busy service department. This role is ideal for someone who enjoys working with details, staying organized, and helping ensure warranty claims are processed accurately and efficiently. The Warranty Administrator will be responsible for processing, submitting, and reconciling manufacturer warranty claims while ensuring compliance with OEM and dealership standards. This role requires strong organizational skills, accuracy, and prior dealership experience. If you have experience in automotive service administration, warranty processing, or dealership operations, this is a great opportunity to join a team that values professionalism, teamwork, and long-term career growth.

Requirements

Minimum 1-year experience in automotive service administration or warranty processing.
Strong attention to detail and organizational skills
Comfortable working with computers and dealership software systems
Good communication skills and a professional attitude
Ability to manage tasks in a fast-paced service department environment
Experience with dealership systems such as DealerTrack

Responsibilities

Process and submit warranty claims to manufacturers and vendors, in a timely manner.
Review repair orders for accuracy, warranty compliance and proper documentation.
Track claim status and follow up on delayed or rejected claims.
Maintain organized warranty schedules, reports and documentation.
Work closely with Service Advisors, Technicians, and Accounting to resolve claim questions.
Stay current on manufacturer warranty policies and procedures.
Help maintain compliance with dealership and manufacturer guidelines.