Warranty Administrator

BERGSTROM AUTO • Neenah, WI

1d • $19 - $25 • Onsite

About The Position

Warranty Administrator Bergstrom Automotive Headquarters - Neenah WHAT YOU'LL DO Processes warranty claims on a timely basis for each franchise or distributor. Closes and processes repair orders for warranty and extended warranty services. Inputs all warranty claims, warranty credit memos, warranty journal entries and payroll summaries into the computer. Accurately creates and sends reports on a weekly basis. Verifies criteria required by factory or distributor. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Resubmits all rejected claims promptly or receives authorization to write them off. Follows up on payment of outstanding claims, keeping schedules current and under 30 days and less. Keeps informed of all factory recalls and bulletins. Schedule: Monday-Friday 8:00 am to 5:00 pm with a one hour lunch. Additional overtime hours may be required the final business day of the month. Pay Starting at $19.00 /hr pay based on experience. WHO'S RIGHT FOR THE JOB? Previous experience in a clerical or data entry role is preferred Upbeat and positive personality Active listening skills Ability to provide excellent guest service Strong communication skills Willingness to help out in various areas of the dealership Ability to build relationships with team members Excellent time management skills Experience working in Google Drive is preferred OUR COMMITMENT TO YOU Competitive compensation! Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members) Two weeks of PTO upon start date (for FT team members) Discounts on vehicles, service, and parts 401(k) with company match for FT team members Paid Holidays (for FT team members) Wellness Program Free Team Member Clinic Free Health Coach Employee Assistance Program Employee Referral Program Training and opportunities for career growth and advancement WHAT MAKES BERGSTROM DIFFERENT: Wisconsin's largest automotive group and is a top 50 automotive dealer in the US Established in 1982 in Neenah WI 2,300+ team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton 39 dealerships representing 36 brands Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States Received Glassdoor's "Best Places to Work" award Recognized by the Better Business Bureau and Time Magazine We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin

Requirements

• Previous experience in a clerical or data entry role is preferred
• Upbeat and positive personality
• Active listening skills
• Ability to provide excellent guest service
• Strong communication skills
• Willingness to help out in various areas of the dealership
• Ability to build relationships with team members
• Excellent time management skills
• Experience working in Google Drive is preferred

Nice To Haves

• Previous experience in a clerical or data entry role is preferred
• Experience working in Google Drive is preferred

Responsibilities

• Processes warranty claims on a timely basis for each franchise or distributor.
• Closes and processes repair orders for warranty and extended warranty services.
• Inputs all warranty claims, warranty credit memos, warranty journal entries and payroll summaries into the computer.
• Accurately creates and sends reports on a weekly basis.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims, keeping schedules current and under 30 days and less.
• Keeps informed of all factory recalls and bulletins.

Benefits

• Competitive compensation!
• Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)
• Two weeks of PTO upon start date (for FT team members)
• Discounts on vehicles, service, and parts
• 401(k) with company match for FT team members
• Paid Holidays (for FT team members)
• Wellness Program
• Free Team Member Clinic
• Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Training and opportunities for career growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed