Warranty Analyst

Transdevna • Phoenix, AZ

41d • $24 - $31 • Onsite

About The Position

Are you looking for a challenging and rewarding career in the transportation industry? Are you a highly organized and efficient individual with excellent verbal and written communication skills? If so, then we have the perfect job for you! We're currently hiring a Warranty Analyst in Phoenix, Arizona! Location: 405 North 79th Ave, Phoenix, AZ 85043 Transdev is proud to offer: Competitive compensation package of minimum $23.89 - Maximum $30.82 Benefits include: Vacation: minimum of two (2) weeks Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Requirements

• 3-to 4 years of related experience are necessary. Vehicle warranty experience, fleet maintenance experience, and vehicle parts experience are required.
• Strong communication skills; both verbal and written.
• Strong computer skills including MS office products.
• Strong problem-solving skills.
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

Nice To Haves

• Technical certifications are a plus.

Responsibilities

• Manages the warranty process in accordance with company policy and within the parameters established by the manufacturers. Claims need to be filed in a timely manner.
• Performs periodic audits of maintenance systems to ensure claims are getting flagged for potential warranty. Reports discrepancies to the warranty director to modify the warranty agreements.
• Identifies product deficiencies and failure trends and communicates this information to the Technical Department. Tracks TSR reports as they relate to warranty.
• Maintains database of all warranty claims and their current status. Proper follow-up with manufacturers on aged claims.
• Works in partnership with the technical team to ensure the timely processing of recalls and campaigns.
• Work closely with maintenance staff (RMMs, Service Managers & TICs) to follow up on warranty questions and gather additional information required to process claims promptly.

Benefits

• Vacation: minimum of two (2) weeks
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transit and Ground Passenger Transportation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees