Warranty System Analyst

Carlisle Construction Materials • Carlisle, PA

9d • Onsite

About The Position

In this position, the employee is responsible for reviewing and approving
project files for warranty eligibility, ensuring that all documentation and
installation details meet established standards. On a daily basis, the role
involves responding to a variety of technical inquiries related to Carlisle’s
roofing systems. This includes providing guidance on installation design and
application procedures, offering support on roofing system design, interpreting
building code requirements, and advising on wind design considerations. The
employee serves as a technical resource, helping internal teams and external
customers navigate complex specifications to ensure compliance and optimal
system performance. Strong attention to detail, technical expertise, and
effective communication skills are essential for success in this role. Standard
hours are Monday through Friday, 8:00 AM to 5:00 PM. Some extended hours or
weekend work may occasionally be required.

Requirements

• Construction and Architectural practice
• International Building Code
• Roof installation techniques
• Oral and written Communications
• Interpersonal skills
• Personal computer skills
• Freehand or electronic developed illustrations
• Self-starter with general supervision
• Ability to organize and prioritize
• Microsoft Word
• Excel Spreadsheet and database management
• High School Diploma
• Strong people-facing and customer service experience

Nice To Haves

• Bachelor’s degree in related field
• 2 years of relevant business experience

Responsibilities

• Review and approve submitted project files for warranty.
• Respond via telephone, email or formal writing to technical inquiries related to warranty, design and code requirements.
• Participate in job site visits to evaluate field conditions and offer necessary design options.
• As required, assist in updating specification and code approval guide materials
• Other special projects as needed.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED