Warranty Administrator

White Star Machinery•Wichita, KS

10d

About The Position

White Star Machinery specializes in new, used, and rental compact construction equipment. We offers parts and both mobile and shop service. We also has a full line of stamped and decorative concrete products and light construction equipment. White Star Machinery is looking for a confident, detail oriented, individual to assist our Warranty Administrator with all warranty claims, and administrative duties. If you are interested in joining an amazing team in a fast growing company, apply today!

Requirements

High School diploma required.
Excellent verbal and written communication skills.
Excellent telephone skills
Basic Accounting Knowledge
10 Key
Microsoft Office Knowledge
Occasionally lifting/carrying up to 10 pounds or pushing/puling small objects
Sits most of the time
Infrequent to occasional walking or standing

Nice To Haves

Associates Degree, Technical Degree or equivalent experience preferred.

Responsibilities

Assist as needed with warranty claims through listed manufacturers.
Verify history of repairs on machine. (Duplicate work, or parts warranty)
Collect extensive information from the service managers on the service claim for processing. (Extra labor time filed additional parts, serial numbers, and additional invoices needed.)
Obtain pictures through One Drive, and attach them to vendor claims to insure quicker response from manufactures.
Assist with part returns for vendors.
Assist with answering incoming calls to Branch.
Maintain good working relations with all managers and personnel.
Ability to prioritize daily functions
Physically able to operate a variety of automated office machines which include a computer, printer, facsimile machine, copy machine, calculator, telephone, scanners etc. on repetitive basis.