Warming Center Assistants

The Salvation Army•Watertown, NY

10d

About The Position

Overview Seeking Seasonal, Full Time Warming Center Assistants t o join our Watertown Corps Our Seasonal opportunities offer Sick time SCOPE AND PURPOSE OF POSITION: To provide needed supervision and monitoring of warming center guests and program. The center will operate during cold winter months 7 days per week. Responsible for the general management of the program. Warming Center assistants insure a safe, secure, comfortable, and supportive environment in a manner consistent with the philosophy, policies, and procedures of a low barrier approach to care for homeless individuals.

Requirements

High school diploma or equivalent.
One – Two years of experience working in Human Services with the homeless, individuals living in poverty or experiencing SUD or mental health conditions.
Ability to achieve and maintain CPR Certification
Ability to diffuse crisis situations both within team settings and independently.
Ability to document program events and carry out scheduled or spontaneous tasks
Capable of applying all training and skill building information
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Nice To Haves

Additional education and training preferred

Responsibilities

Supervise guests in the program including coaching guests on program policies and rules as well as potential consequences for violation of program policies/rules.
Address immediate basic needs, orienting the guest to the warming center program.
Provide supplies to meet basic needs such as snack/meal, linens, container for their belongings and hygiene supplies.
Provide conflict resolution, crisis intervention and support as needed.
Supervise guest use of laundry and showers on an as needed basis.
Assist other community providers, social services, etc. in working with guests on their Individual Service needs.
Promote activities to increase competence with activities of daily living and independent living skills.
Plan, conduct and monitor guest group meeting sessions and other activities.
Maintain statistical accountability.
Provide clear and concise daily log entries.
Maintain up to date daily log/census.
Complete shift specific tasks such as chore assignments, cleaning, laundry, intake sheets, etc.
Maintain communication shift-to-shift in staff journal.
Answer telephone and respond to inquiries.
Provide resources and referrals.
Conduct regular (at least once/a night) facility safety checks, including sleeping/resting areas.
Communicate any needs (maintenance or repairs) in the communication journal. Any immediate safety concerns will be addressed immediately.
Monitor fire/security/ alarm system.
Commit to work schedule at least two weeks in advance, based on program operations, there may be on-call duties as well as regular scheduled hours
Attend mandatory staff meetings and required training sessions.
Conduct basic intake information of each new guest
Demonstrate cultural competence as well as integrate understanding into daily responsibilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.