Police Assisted Diversion (PAD) Cooling/Warming Center Specialist

Merakey • Philadelphia, PA

5d • $23

About The Position

The Police Assisted Diversion (PAD) Outreach Specialist works collaboratively with the Office of Public Safety, Philadelphia Police Department, Philadelphia Fire Department, and additional external organizations to divert those away from the criminal justice system and into social services. The Outreach Specialist conducts needs assessment to help the consumer with their needs and goals. Outreach Specialists assist with drug and alcohol assessments, shelter assessments, outpatient referrals, CRC warm handoffs, stranded traveler assistance, medical benefits assistance, and connection to community supports. Outreach Specialist can also be dispatched for various quality of life emergency calls (i.e. possible overdose, welfare checks, disorderly conduct, etc.) or other non-violent low-level behavioral health calls. This role is the first point of contact for individuals and should provide information, guidance, and other support as individuals navigate the behavioral health services in the city of Philadelphia.

Requirements

• High School Diploma or GED and a minimum of two (2) years of experience in a human service agency, preferably in a drug and alcohol setting.
• Ability to work in a team setting.
• Proficient computer skills to perform job duties including but not limited to desktop computing, email, time sheet management, electronic health records, using Microsoft Office and Google Applications, and other relevant software.
• Ability to enter data on a mobile handheld device while in the field.
• Must possess a valid and active driver's license.
• Must have knowledge and an understanding of recovery principles and recovery driven service system.

Responsibilities

• Conducts needs assessment to help the consumer with their needs and goals.
• Assist with drug and alcohol assessments, shelter assessments, outpatient referrals, CRC warm handoffs, stranded traveler assistance, medical benefits assistance, and connection to community supports.
• Be dispatched for various quality of life emergency calls (i.e. possible overdose, welfare checks, disorderly conduct, etc.) or other non-violent low-level behavioral health calls.
• Provide information, guidance, and other support as individuals navigate the behavioral health services in the city of Philadelphia.

Benefits

• DailyPay -- access your pay when you need it!
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• Voluntary limited benefits offered through the American Worker. Offerings include limited medical, dental, vision, disability and life insurance. (not a substitute for major medical insurance)
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Enjoy our On the Goga well-being platform, featuring self-care tools and resources.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees