Corporate - Warehousing Specialist

Avient•Avon Lake, OH

About The Position

General Summary: Working with the Domestic Operations Manager, this Corporate Logistics position has front line responsibility to support warehouse KPIs and continuous improvement for North American corporate managed warehouses. The position will be actively involved in day-to-day issue resolutions, gap analysis, and continuous improvement projects in collaboration with internal and external stakeholders. Key metrics will be monitored including warehouse costs, on-time performance, inventory accuracy, and complaints. The ability to independently analyze performance and drive improvements of key metrics and service level agreements is fundamental to success. It is critical for this role to work efficiently and accurately while under pressure to meet deadlines. This individual must escalate issues appropriately and timely based on the risk. This role must have a full understanding of warehouse processes including: all operations that occur at the Avient Corporate warehouses; the SAP transactions used to perform warehouse functions; and ability to troubleshoot issues that occur in the system. Ability to function daily in SAP and frequent use of Microsoft Excel for analysis including basic functions such as pivot tables, and vlookup are required. Ability to use other applications such as ETQ, Power BI, and Tableau will be required as needed. Ongoing site visits to 3PW (3 rd Party warehouses) will be required to meet objectives. Success will be determined by achieving your goals using Avient's leadership behaviors. Essential Duties and Responsibilities: This individual will be responsible for prioritizing and focusing on the specific objectives that impact warehouse initiatives including: Frontline support to hold 3PW partners accountable to KPIs and contracted SLAs: measure and report out monthly; facilitate root cause and corrective actions. Analyze and report out on performance with root cause analysis work done monthly for gaps. Maintain working relationships with 3PW operations teams. Responsible for the timely investigation and support of all Business Unit concerns and questions regarding operations at corporate warehouses. Assist with creation of managed and controlled documents used to support 3PWs. Understand contracts and verify invoices and service provided match contract each month. Lead and participate in collaborative continuous improvement projects between 3PW partner and Avient. The first line of contact regarding questions concerns operational stakeholders. Timely respond and address internal Avient stakeholder's concerns. The associate will need to be reachable during normal shifts. Some after-hours / weekend support may be required to support end of month shipping. Timely and accurate completion of warehouse complaints and claims. Become SME regarding all warehouse requirements. Resonsible for Elyria OTA accuracy reporting and driving improvements. Facilitate swift resolution of IT system, and new user issues with appropriate stakeholders. Attend and participate in all required meetings with internal and external stakeholders. Provide timely progress updates to Domestic Logistics Manager. Appropriately escalate issues to all internal and external stakeholders. Participate in any warehouse or corporate audits as required. Participate in warehouse expansion projects as required through analysis and research, as well as participate in Sourcing RFP work. Support successful warehouse on- boarding activities with internal and external stakeholders. Including 3PW user system set up, IT hardware and network requirements, process training and hypercare as needed. Regular on-site visits to 3PW sites. Other duties as assigned. Qualifications: Bachelors - Business Admin or equivalent experience Warehouse Experience - 3 years of experience SAP experience - intermediate Microsoft Outlook, Teams, Excel, PowerPoint, Word - intermediate Physical Demands Must be able to remain in a stationary position for long periods of time (up to 60% of the workday). Must be able to travel to/from required meetings. Must be able to input data into a computer. Typically work is in an office environment where the noise level is low to moderate. When on site at warehouse location employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; sit; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. Specific vision abilities required by this job may include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Requires the use of safety equipment as dictated by the work area such as safety glasses and shoes, dust mask, hard hat, respirator, face shield, hearing protection, chemical suit, gloves, aprons, etc. Work is inside and the typical noise level is loud. The employee is occasionally exposed to wet and/or humid conditions, extreme heat, and risk of electrical shock. The employee is occasionally exposed to high, precarious places; outside weather conditions; and explosives. Regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to vibration. The employee is occasionally exposed to toxic or caustic chemicals. Essential Duties & Responsibilities Work closely with the Global Logistics Manager to develop monthly reporting on Logistics Services for the Avient business units. Work collaboratively with 3rd party logistics providers for transportation and warehousing to report on monthly costs and services. Manage Logistics Customer Complaint review and reconciliation process across all business units. Investigate root cause of problem with warehouse and/or carrier, develop corrective action plans, and communicate via correspondence with customer. Support LSS initiatives and projects to improve processes and performance. Manage Avient's leased car fleet; determine vehicle specifications, lease rates, vehicle acquisition, vehicle assignment, licensing, insurance, IRS tax reporting and vehicle disposal process to minimize overall leasing costs to Company. Negotiate lease car contract, manufacturer's Competitive Assistance Program, and manage leased car bid process. Provide monthly reporting to senior management and HR managers. Enter purchase orders into Ariba system, await approvals, audit and approve invoices for outside third parties, Schneider and DTZ locations. Physical/Environ. Demands Must be able to remain in a stationary position for long periods of time (up to 60% of the work day). Must be able to traverse to/from required meetings. Must be able to input data into a computer. Typically work is in an office environment where the noise level is low to moderate.

Requirements

Bachelors - Business Admin or equivalent experience
Warehouse Experience - 3 years of experience
SAP experience - intermediate
Microsoft Outlook, Teams, Excel, PowerPoint, Word - intermediate

Responsibilities

Frontline support to hold 3PW partners accountable to KPIs and contracted SLAs: measure and report out monthly; facilitate root cause and corrective actions.
Analyze and report out on performance with root cause analysis work done monthly for gaps.
Maintain working relationships with 3PW operations teams.
Responsible for the timely investigation and support of all Business Unit concerns and questions regarding operations at corporate warehouses.
Assist with creation of managed and controlled documents used to support 3PWs.
Understand contracts and verify invoices and service provided match contract each month.
Lead and participate in collaborative continuous improvement projects between 3PW partner and Avient.
The first line of contact regarding questions concerns operational stakeholders.
Timely respond and address internal Avient stakeholder's concerns.
The associate will need to be reachable during normal shifts.
Some after-hours / weekend support may be required to support end of month shipping.
Timely and accurate completion of warehouse complaints and claims.
Become SME regarding all warehouse requirements.
Resonsible for Elyria OTA accuracy reporting and driving improvements.
Facilitate swift resolution of IT system, and new user issues with appropriate stakeholders.
Attend and participate in all required meetings with internal and external stakeholders.
Provide timely progress updates to Domestic Logistics Manager.
Appropriately escalate issues to all internal and external stakeholders.
Participate in any warehouse or corporate audits as required.
Participate in warehouse expansion projects as required through analysis and research, as well as participate in Sourcing RFP work.
Support successful warehouse on- boarding activities with internal and external stakeholders.
Including 3PW user system set up, IT hardware and network requirements, process training and hypercare as needed.
Regular on-site visits to 3PW sites.
Other duties as assigned.
Work closely with the Global Logistics Manager to develop monthly reporting on Logistics Services for the Avient business units.
Work collaboratively with 3rd party logistics providers for transportation and warehousing to report on monthly costs and services.
Manage Logistics Customer Complaint review and reconciliation process across all business units.
Investigate root cause of problem with warehouse and/or carrier, develop corrective action plans, and communicate via correspondence with customer.
Support LSS initiatives and projects to improve processes and performance.
Manage Avient's leased car fleet; determine vehicle specifications, lease rates, vehicle acquisition, vehicle assignment, licensing, insurance, IRS tax reporting and vehicle disposal process to minimize overall leasing costs to Company.
Negotiate lease car contract, manufacturer's Competitive Assistance Program, and manage leased car bid process.
Provide monthly reporting to senior management and HR managers.
Enter purchase orders into Ariba system, await approvals, audit and approve invoices for outside third parties, Schneider and DTZ locations.