Position Summary: Under minimal supervision from a Production Supervisor, and working within a cage or secured area, a Controlled Substance the Warehouse a Warehouse Team Lead directs the daily activities of the processors, sorters, material handlers, and forklift drivers such that client products flow smoothly through the area and are processed in an efficient and timely manner. Primary Accountabilities: Have a thorough understanding of the standard operating procedures (SOPs) of the assigned department Select RMAs/orders to be processed; locate missing boxes Manage the controlled substance log for controlled substances found in Rx orders Manage the controlled substance mobile cart, as needed Manage downstream tasks to keep the processing line clear and flowing efficiently. Delete I-tags as required Manage the broken bottle log Commit to meeting all client goals Ensure changeovers are completed on or before the scheduled date by selecting the appropriate GPOs/orders to be processed, while committing to meeting all client goals. Attend to processor errors by going over each error with the associate that directly caused the error to occur Escalate significant events to the Supervisor (i.e., diversion, adverse events, system slow down, etc.) Ensure associates receive adequate training by leveraging Warehouse Trainers. Supervisors will lead this effort, with Team Leads providing input based on their oversight of workflow. Work with Quality Control department to address quality issues Understand the importance of productivity and meeting the individual and company goals and client SLAs Manage ASN NR hold reprocessing Demonstrate excellence in job performance, attendance, safety, and compliance with all policies and procedures to serve as a role model for associates Maintain a clean and organized work area Occasionally sit in on SDMs in the absence of Supervisor Additional Responsibilities: Performs other duties as assigned Complies with all policies and standards
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED