Warehouse Supervisor

Best Warehousing & Transportation Center Inc•New Castle, DE

45d•$21 - $25

About The Position

The Warehouse Supervisor will oversee and manage the day-to-day operations of Leads and Clerks, ensuring all tasks are completed efficiently and in compliance with company policies. This role is essential for maintaining high standards in receiving, dispatching, and quality assurance of goods, as well as managing inventory and storage areas.

Requirements

Minimum 2 years of supervisory experience in a warehouse or logistics environment
Strong leadership and communication skills
Ability to work well under pressure and meet tight deadlines
Excellent organizational and problem-solving skills
Forklift trained/certified — or willing to obtain certification within 30 days of hire
High School Diploma or equivalent

Nice To Haves

Experience with Lean Six Sigma or other process improvement methodologies
Train the Trainer Certification
Familiarity with warehouse management systems (WMS)

Responsibilities

Supervise Leads to ensure accurate and timely completion of workloads
Train Clerks on job-essential paperwork to ensure task accuracy
Hold employees accountable for job functions; apply disciplinary actions per company policy
Conduct quality checks to ensure compliance with SOPs
Address customer complaints and production issues with effective problem-solving
Maintain high levels of customer satisfaction through excellence in receiving, dispatching, and quality control
Measure and report on warehousing activities and employee performance
Organize and maintain inventory and storage areas
Ensure shipment accuracy and inventory transaction efficiency
Provide coaching and communicate job expectations to employees
Determine staffing needs and assign workloads accordingly
Interface with customers to answer questions or resolve problems
Maintain item records, document necessary information, and use reports to project warehouse status
Identify areas for improvement and implement new or adjusted procedures

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Ancillary Benefits (such as supplemental coverage options)
Paid Time Off (PTO) and Holidays
Employee Assistance Program
Employee Discounts
Referral Program
Career development and training opportunities
A positive, growth-oriented work environment focused on employee well-being and advancement