Warehouse Supervisor - CuraScript SD- Onsite

The Cigna Group • Tempe, AZ

12d • Onsite

About The Position

The job profile for this position is Operations Supervisor, which is a Band 3 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Warehouse Supervisor Location: Work on site Hours: 8 Hour shift 10 am- 6:30 pm M-F The Warehouse Supervisor monitors productivity and performance standards, plans and directs work flow and project assignments. Oversees production volume to ensure service standards are met. Conducts hiring, training, and evaluation of staff. Responsible for team’s adherence to corporate attendance and employment policies. Works with the Operations Manager to develop policies, procedures and the business work plan for the team. Recognizes and recommends operational improvements.

Requirements

• High school diploma or GED; BA/BS degree preferred
• 3 years relevant experience in operations environment; warehouse experience preferred
• Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred
• Knowledge of lean or process improvement methodologies
• Excellent oral and written communication skills
• Ability to adapt in a dynamic work environment, make independent decisions
• Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
• Willingness to work a flexible schedule for peak times
• General PC knowledge including Microsoft Office, Internet, and email

Nice To Haves

• Knowledge of SAP preferred

Responsibilities

• Address staff concerns and day to day operational, system, customer service, quality, and professional issues.
• Work in production as needed.
• Implement programs and process improvements to enhance the level of internal and external customer service provided.
• Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
• Coach team to meet production expectations
• Coordinate training in all appropriate areas for warehouse team
• Work closely with downstream departments to ensure aged work and escalated drugs are in the right place on time
• Represents pharmacy operations in cross-functional meetings and projects.
• Other special projects and tasks as assigned.
• Monitors daily operations of a unit and actively assists or provides direction to subordinates as required
• Ensures that projects are completed on schedule following established procedures and schedules

Benefits

• Comprehensive Health Coverage from Day One (including medical, dental, vision).
• Competitive Holiday, Paid Time Off (PTO), and Overtime Compensation.
• Robust 401K Plan with Company Match.
• Vibrant and Inclusive Culture: Embrace our engaging and welcoming workplace environment, where authenticity is celebrated.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED