Warehouse Supervisor

SwiftX•Stoughton, MA

1d•$55,000 - $75,000

About The Position

Job Title: Warehouse Specialist Key Responsibilities: Supervise operations of DSPs and related warehouse staff, ensuring compliance with company standards. Develop and enforce quality assurance protocols. Monitor parcel delivery performance and drive continuous improvement. Oversee warehouse activities for consistency and reliability. Conduct daily control meetings and performance reviews. Recruit qualified DSPs and provide onboarding. Design training to improve service quality. Oversee regional fleet operations, task distribution Continuously optimize collection models and processes. Coordinate with internal teams and external partners. Handle daily operations and emergency responses. Additional tasks as directed by supervisors or managers.

Requirements

Bachelor’s degree or equivalent, bilingual Mandarin required.
Minimum 0.5 year in last-mile or 3PL warehousing and logistics related experiences.
Strong leadership, analytical, and decision-making skills.
Able to perform under pressure in fast-paced environments.

Responsibilities

Supervise operations of DSPs and related warehouse staff, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor parcel delivery performance and drive continuous improvement.
Oversee warehouse activities for consistency and reliability.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Oversee regional fleet operations, task distribution
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.
Additional tasks as directed by supervisors or managers.