Warehouse Service Representative

Agiliti•Rockford Township, IL

About The Position

Agiliti is a leading provider of medical equipment management and service solutions, helping hospitals and healthcare providers ensure their equipment is safe, available, and ready to support patient care. Through our nationwide network of service centers and dedicated team members, we deliver operational excellence and dependable service every day. What's in it for You? A hands-on role supporting essential warehouse and equipment operations Opportunities to work independently and as part of a collaborative team Exposure to inventory management, shipping logistics, and equipment processing Development opportunities, including providing training and guidance to junior team members A role that values flexibility, organization, and continuous improvement What You Will Do in This Role? Provide general warehouse and equipment processing services to corporate pool warehouse operations Fill district orders for equipment and accessories, prioritizing orders to meet customer “need by” dates Pack and ship equipment to meet customer requests while minimizing costs and damage Select carriers and service levels to meet district requirements and control shipping costs Pack and ship equipment in compliance with carrier requirements and district facilities (including crates, pallets, and boxes) Complete required shipping documents and computer entries Contact carriers to arrange pick-up and delivery; trace lost or delayed shipments Support districts with inbound shipping by providing packing advice and selecting and scheduling carriers Check incoming shipments against packing slips; note damaged or missing goods and complete receiving entries Label and shelve supplies; route equipment to appropriate areas Maintain the general appearance of the warehouse, shelving, and shipping areas Maintain adequate supplies of packing and shipping materials Operate and maintain a forklift Perform clerical functions as needed to support warehouse operations Receive and dispense supply inventory and maintain inventory control systems Enter transfer activity and support periodic physical inventory counts Maintain logs, bills of lading, manifests, and other required shipping documents Support processing of equipment tagged for disposal Provide 24-hour call support as directed by the Operations Manager – District Perform other duties as assigned by the supervisor

Requirements

High School Diploma
One or more years of related experience and/or training

Responsibilities

Provide general warehouse and equipment processing services to corporate pool warehouse operations
Fill district orders for equipment and accessories, prioritizing orders to meet customer “need by” dates
Pack and ship equipment to meet customer requests while minimizing costs and damage
Select carriers and service levels to meet district requirements and control shipping costs
Pack and ship equipment in compliance with carrier requirements and district facilities (including crates, pallets, and boxes)
Complete required shipping documents and computer entries
Contact carriers to arrange pick-up and delivery; trace lost or delayed shipments
Support districts with inbound shipping by providing packing advice and selecting and scheduling carriers
Check incoming shipments against packing slips; note damaged or missing goods and complete receiving entries
Label and shelve supplies; route equipment to appropriate areas
Maintain the general appearance of the warehouse, shelving, and shipping areas
Maintain adequate supplies of packing and shipping materials
Operate and maintain a forklift
Perform clerical functions as needed to support warehouse operations
Receive and dispense supply inventory and maintain inventory control systems
Enter transfer activity and support periodic physical inventory counts
Maintain logs, bills of lading, manifests, and other required shipping documents
Support processing of equipment tagged for disposal
Provide 24-hour call support as directed by the Operations Manager – District
Perform other duties as assigned by the supervisor