Warehouse Receiving & Delivery

The Norfolk Companies•Boston, MA

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About The Position

Do you take pride in providing exceptional customer service? Do you want to work for a company that appreciates its employees and has been serving the community for over 90 years? Come join the team at Norfolk Hardware and Home Center! Norfolk Hardware & Home Center is looking for an energetic, enthusiastic, motivated, hardworking team players who strive to provide the best customer experience. If you join our team, you will work in a fast-paced environment to deliver hardware products including basic home improvement supplies, paints, ice melt, and more to the customer’s home or office. Norfolk prioritizes a positive customer experience, and you will be key to providing excellent customer service with each delivery. The Warehouse Receiving and Delivery Associate is responsible for receiving both stock and special-order materials from any vendor, verifying the materials received, matching the packing list, and putting the materials away in the designated bin location. Any discrepancies found while verifying the materials received must be documented and notify the Purchasing team.

Requirements

General knowledge of all products sold by NHHC
Ability to read packing list details and verify matching product
Ability to use all material handling equipment
Able to read a tape measure
Basic computer skills and ability to learn ERP systems, Microsoft Office applications
Excellent organization and attention to detail skill set
Able to operate RF devices and Ability to prioritize daily demands to meet customer requirements.
Knowledge of safety/OSHA and other related compliance regulations
Respectful and team-minded approach to work
Self-directed and motivated with a commitment to self-development and development of team
3+ years working in a warehouse and/or retail environment
Experience doing deliveries with a box truck - Clean driving record
Knowledge of products sold within a hardware store
Knowledge of inventory management and receiving practices
Person must have a valid driver’s license for driving a forklift and maneuvering the delivery truck as needed
Able to walk, bend, stand on even and uneven surfaces
Ability to lift and/or pull 60+ lbs. independently and other weights with assistance.
Ability to operate a fork truck and other warehouse equipment safely
Able to perform various job functions including picking, packing, receiving, truck loading
Able to climb (ladders, trucks, stairs)

Responsibilities

Perform work processes to ensure the accuracy of receiving materials into NHHC
Read and understand packing list details and verify materials received match the packing list
Lookup PO details to resolve any possible questions without management support
Update any discrepancies in the system and report material damage to Management.
Organize and palletized special order materials to be ready to put away
Focus on maximizing floor storage by organizing materials. Update bin locations as needed.
Attach appropriate special-order labels to materials and put them away in the designated bin location
Support inventory efforts or other assigned warehouse tasks as requested by the manager
Establish and maintain good relationships with the company staff, with special emphasis on the customer (internal and external), teamwork, efficiency, and profitability
Provide delivery support for the store as needed
Maintain a culture of safety and accountability to ensure all associates operate in a safe manner in all tasks performed.
General cleaning as needed in the work area