Warehouse Outbound Operations Manager
About The Position
ESSENDANT Inc. is a leading national distributor that fuels its customer's growth with a vast product assortment, world-class fulfillment network and a full suite of advanced sales and marketing tools. We strive for more than just success - we believe in building partnerships with our customers and our associates. Our business wouldn't be thriving without our hardworking associates. We value all they bring to our company and offer a work environment that fosters collaboration, excellent customer service and personal growth. We are one team with endless possibilities. We are Essendant.
Requirements
- Excellent interpersonal and leadership skills.
- Excellent written and verbal communication skills.
- Strong planning, change management and organizational skills.
- Demonstrate ability to solve problems, achieve results and foster strong customer service orientation.
- High degree of initiative, team building and dedication to effective positive change.
- Intermediate computer skills.
- Bachelor's degree in Business, Logistics or related discipline preferred.
- Minimum five years of managing people and processes in Outbound.
Responsibilities
- Manages and coordinates the activities of the outbound operations ensuring a productive, safe and inclusive work environment.
- Leads teams of Department Managers, Distribution Associates, & Support Associates.
- Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals.
- Ensures adequate staffing levels according to the departments' workload. Coordinates necessary staffing changes across departments based on projected volume.
- Ensures proper safety focus and required safety processes/training are implemented.
- Maintains functional plans around workforce planning, communications planning, and operational planning.
- Collaborates cross functionally with support staff.
- Understands and demonstrates Essendant's Core Values.
- Performs other duties as assigned.
Benefits
- Health benefits (Medical, Dental, Vision)
- 401k with matching
- Company Holidays
- Overtime Pay for hourly employees
- Paid Vacation, Floating Holidays, and Sick Time
- Maternity and Parental leave benefits
- Employee discount
- Tuition Reimbursement
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Merchant Wholesalers, Nondurable Goods
Number of Employees
5,001-10,000 employees
