Warehouse Operations Lead

StateHouse Holdings Inc.•Greenfield, CA

10d

About The Position

The Warehouse Operations Lead supports the Warehouse Supervisor in overseeing daily warehouse activities within a regulated cannabis manufacturing environment. This role serves as a working lead on the floor, guiding Technicians and Coordinators to ensure the accurate, timely, and compliant movement of raw materials, work-in-process, and finished goods. The incumbent plays a key role in maintaining inventory integrity, safety standards, and regulatory compliance, while supporting training, task coordination, and continuous improvement initiatives.

Requirements

Demonstrates strong, hands-on knowledge of receiving, staging, picking, and shipping processes, ensuring efficient and accurate material flow.
Maintains precise inventory records and material movements across METRC, Acumatica, and related systems; identifies and resolves discrepancies promptly.
Consistently applies cannabis regulatory requirements, internal controls, and SOPs, with a clear understanding of traceability, documentation, and audit readiness.
Leads by example on the warehouse floor; provides guidance, direction, and informal coaching to Technicians and Coordinators while reinforcing expectations.
Communicates clearly and professionally with team members and supervisors to ensure alignment, task clarity, and smooth shift execution.
Demonstrates high accuracy in documentation, inventory handling, and task execution, recognizing the operational and regulatory impact of errors.
Identifies workflow, inventory, safety, or compliance issues and takes appropriate action or escalates concerns in a timely manner.
Promotes a safe, organized, and compliant work environment by adhering to safety protocols and maintaining warehouse standards.
Effectively manages shifting priorities and production demands in a fast-paced manufacturing environment.
Thrives in a dynamic environment, remains flexible to shifting priorities, and contributes positively to team success and special projects.
Demonstrates the ability to be flexible and work effectively across various sectors of the department as needed or requested by a direct supervisor. This includes the capacity to support other departments, ensuring seamless collaboration and responsiveness to organizational needs.
Minimum of 2 years of warehouse, logistics, or manufacturing experience, including lead-level or informal supervisory responsibilities.
Working knowledge of METRC and ERP systems (Acumatica preferred).

Nice To Haves

Prior experience in a regulated environment (cannabis, food, pharmaceutical, or manufacturing) strongly preferred.

Responsibilities

Leads and supports daily warehouse floor operations, including receiving, staging, picking, kitting, and shipping activities.
Serves as the primary point of contact for Warehouse Technicians and Coordinators during assigned shifts.
Verifies accuracy of inventory movements, transfers, and documentation in Acumatica, METRC, and related systems.
Assists the Supervisor with task delegation, workflow prioritization, and shift coordination to meet production and shipping deadlines.
Supports onboarding and on-the-job training for new and existing team members, reinforcing standard operating procedures (SOPs).
Participates in cycle counts, physical inventories, and discrepancy investigations as required.
Ensures compliance with cannabis regulatory requirements, internal controls, and GMP-aligned practices.
Maintains a safe, organized, and efficient warehouse environment in accordance with company safety policies.
Identifies process gaps and provide feedback to the Supervisor regarding team performance, operational challenges, and improvement opportunities.
Escalates issues related to inventory accuracy, safety, or compliance promptly and appropriately.
Executes ad hoc projects as assigned by direct supervisor.