Warehouse Office Coordinator

Smart Warehousing•Atchison, KS

30d•Onsite

About The Position

At Smart, we move fast, work hard, and care deeply about our team and our customers. As a Warehouse Office Coordinator, you’ll be at the heart of our daily operations—keeping things organized, efficient, and on track. If you thrive in a fast-paced environment, enjoy solving problems, and love being a go-to teammate, this could be the role for you. This role plays a key role within the local warehouse operations at Smart. This position is responsible for the physical and clerical tasks associated with the flow of products in and out of the warehouse. Daily duties may include printing, scanning, faxing, data entry, scheduling, issue resolution, and working closely with internal teams. You’ll serve as a vital link between warehouse operations and centralized internal teams. Your day-to-day might include: Coordinating the flow of orders and materials using standard operating procedures to ensure timely delivery. Communicating updates, challenges, and resolutions across teams. Providing administrative support to warehouse leadership and internal Customer Success teams. Entering, managing, and organizing order data using our internal systems. Supporting shipping, receiving, tracking, and return logistics—including paperwork and discrepancy resolution. Collaborating with vendors, suppliers, and drivers to keep operations smooth. Owning the office paperwork flow and documentation processes. Operating a forklift as needed to support warehouse operations. When business volume dictates, performing general warehouse laborer responsibilities including picking, packing, loading/unloading, and material handling. Jumping into other projects and tasks as needed—no two days are the same! You're a self-starter who loves to stay organized, solve problems quickly, and thrive in both office and warehouse settings.

Requirements

High school diploma or GED.
2+ years of experience in a coordinator, customer service, or logistics role.
Strong data entry and computer skills, including Outlook, Excel, and Word.
Comfortable printing, scanning, and managing electronic and paper records.
Basic math and counting skills.
Highly organized with the ability to manage paperwork, priorities, and your day-to-day workload.
Confident and assertive communicator.
Forklift operating experience and the ability to safely drive a forklift (certification preferred or ability to obtain certification).
Physically able to stand and be on your feet for up to 8 hours per day.
Ability to lift, move, and handle materials consistent with warehouse laborer responsibilities.
Able to sit, stand, and move between office and warehouse environments throughout the day.

Nice To Haves

Prior warehouse and/or 3PL experience.
Familiarity with WMS (Warehouse Management Systems).

Responsibilities

Coordinating the flow of orders and materials using standard operating procedures to ensure timely delivery.
Communicating updates, challenges, and resolutions across teams.
Providing administrative support to warehouse leadership and internal Customer Success teams.
Entering, managing, and organizing order data using our internal systems.
Supporting shipping, receiving, tracking, and return logistics—including paperwork and discrepancy resolution.
Collaborating with vendors, suppliers, and drivers to keep operations smooth.
Owning the office paperwork flow and documentation processes.
Operating a forklift as needed to support warehouse operations.
When business volume dictates, performing general warehouse laborer responsibilities including picking, packing, loading/unloading, and material handling.
Jumping into other projects and tasks as needed—no two days are the same!