Warehouse Office Coordinator

Smart Warehousing • Plainfield, IN

1d • Onsite

About The Position

At Smart, the Warehouse Office Coordinator is a pivotal role in daily operations, ensuring organization, efficiency, and smooth workflow. This position is responsible for both physical and clerical tasks related to the movement of products within and out of the warehouse. Key duties involve administrative support, data management, scheduling, issue resolution, and acting as a crucial link between warehouse operations and internal teams. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and is a reliable team member.

Requirements

• High school diploma or GED.
• 2+ years of experience in a coordinator, customer service, or logistics role.
• Strong data entry and computer skills, including Outlook, Excel, and Word.
• Comfortable printing, scanning, and managing electronic and paper records.
• Basic math and counting skills.
• Highly organized with the ability to manage paperwork, priorities, and your day-to-day workload.
• Confident and assertive communicator.
• Physically able to sit, stand, and move between office and warehouse environments throughout the day.

Nice To Haves

• Prior warehouse and/or 3PL experience.
• Familiarity with WMS (Warehouse Management Systems).

Responsibilities

• Coordinating the flow of orders and materials using standard operating procedures to ensure timely delivery.
• Communicating updates, challenges, and resolutions across teams.
• Providing administrative support to warehouse leadership and internal Customer Success teams.
• Entering, managing, and organizing order data using our internal systems.
• Supporting shipping, receiving, tracking, and return logistics—including paperwork and discrepancy resolution.
• Collaborating with vendors, suppliers, and drivers to keep operations smooth.
• Owning the office paperwork flow and documentation processes.
• Jumping into other projects and tasks as needed—no two days are the same!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees