Warehouse Assistant Manager

PENN Entertainment • Joliet, IL

21h • $45,000 - $55,000

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Responsible for supervising all Warehouse staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. Assists in oversight process of transferring and transporting all materials to designated locations between and within all user departments such as office furniture, records, recycling, etc., on designated shift. Protects and preserves assets of the company while on designated shift. Assists with inspection of incoming materials against order and specification for correctness and defects and arranges for return of defective material. Assists in ordering needed supplies and equipment, after gaining approval from manager, on designated shift. Ensures designated shift has all necessary tools to complete tasks and that all equipment is in working order. Assists in ensuring OSHA standards are followed on designated shift. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members. Other duties as assigned.

Requirements

• Must be at least 21 years of age.
• Associates Degree (A.A.) in related field; minimum of two years receiving/distribution or equivalent discipline experience, or equivalent combination of education and experience.
• Previous experience in receiving/distribution required.
• Must have knowledge of forklift and lift truck and receiving equipment.
• Must have excellent organizational and communication skills.
• Must be able to physically perform job duties of all Warehouse/Receiving team members, when emergencies arise.
• Must be proficient in Microsoft applications (Excel, Word).
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to operate a manual and automatic transmission automobile.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.

Responsibilities

• Responsible for supervising all Warehouse staff and the overall daily management of a designated shift.
• Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Assists in oversight process of transferring and transporting all materials to designated locations between and within all user departments such as office furniture, records, recycling, etc., on designated shift.
• Protects and preserves assets of the company while on designated shift.
• Assists with inspection of incoming materials against order and specification for correctness and defects and arranges for return of defective material.
• Assists in ordering needed supplies and equipment, after gaining approval from manager, on designated shift.
• Ensures designated shift has all necessary tools to complete tasks and that all equipment is in working order.
• Assists in ensuring OSHA standards are followed on designated shift.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.
• Other duties as assigned.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees