Warehouse And Delivery Associate

The Sullivan Family of Companies•Asheville, NC

11h•Onsite

About The Position

Atelier Maison & Co. is the region's elevated furniture studio, offering heirloom quality, healthy non-toxic furnishings nationwide, with locations in Asheville and Cashiers, NC. The responsibility of this position is executing specialized work efficiently, with confidence and competence. The position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time. The person in this position will take work seriously, has a strong sense of duty, and is disciplined. A somewhat faster-than-average pace will be the norm for this position. Detailed, specialized work is the major focus. The person in this position will require clearly defined work, responsibilities, and reporting relationships, ongoing and thorough training opportunities to develop expertise and increase confidence, and frequently expressed appreciation of the person’s competence, conscientiousness, and loyalty. The position will provide security in a stable work environment, allowing the person to plan for, focus on and complete tasks on hand. When changes in the nature of the work occurs, the person in this position will need direction, training and support. The position will generally be task oriented, requiring someone with a conservative, careful, and cautious approach to work. This individual must maintain a positive attitude, contribute to a positive Team culture and environment, and fully embody the company’s core values of being humble, hungry and smart and consistently working to provide and maintain kaizen, stewardship and good company culture.

Requirements

Previous experience in warehousing and logistics, preferably in the home furnishings or related design industry preferred.
Strong passion for accuracy and attention to detail.
Excellent communication and interpersonal skills.
Flexibility to work weekends, holidays, and evenings if needed. (not common)
Keen strategic thinking and planning
Excellent team player
Exceptional interpersonal and communication skills, including writing, speaking and active listening
Effective conflict resolution and problem-solving skills
Good organization and time management
Comfortable in a fast-paced or high-pressure environment
Knowledge of warehouse and logistics best practices
Must be able to read, analyze, and interpret documents, operating instructions, procedure manuals, correspondence, and technical information.
Must be able to write reports, summaries, and correspondence.
Must be able to speak effectively to present information and respond to questions from managers, designers, vendors, clients, construction teams, and the general public.
Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals;
Must be able to calculate percentages and pricing based on rates and quantities.
Must be able to solve practical problems and find workable solutions, given the available products and methods.
Strong cognitive skills are required for this position, such as the ability to think and discern quickly, the ability to process new information quickly, and strong thought processes and memory retention, sustained attention, auditory processing, and short-term memory.
Driver’s license.
Forklift certification.
Microsoft Word, Excel, Outlook, Google Suite and Point of Sale softwares.
High cognitive function is required, such as high performance of the mental processes of perception, learning, memory, understanding, awareness, reasoning, judgment, intuition, and language.
must be able to lift 50 pounds, on an occasional basis.
Must be able to sit or stand at a computer for long periods of time.
Must be able to see the computer screen, clearly see materials and details of work, and read Shipping/receiving delivery tickets and checklists.

Nice To Haves

Associates’s Degree from a two-year trade school, college or university is a plus.
Minimum two to four years work experience in the warehouse and logistics field.

Responsibilities

Provide excellent customer service to internal and external customers and clients by understanding needs and seeking to address those in an efficient and effective manner
Work with Buyers and Merchandisers to set up vignettes and displays (Asheville & Cashiers)
Responsible for making sure all orders are accurately pulled and staged for delivery.
Support the scheduling and arranging deliveries, investigating complaints, and participate in delivery and installation of furniture in customers’ homes (may involve driving of box truck).
Support accurate product inventory counts and locations for the Atelier Maison locations.
Support accurate product inventory counts and locations for the ID.ology Cabinetry inventory at The Collaborative.
Unpack and validate accuracy of incoming and outgoing shipments and deliveries.
Assist Warehouse Manager with inventory control, resolving discrepancies, and participating in periodic inventories
Coordinate incoming and outgoing shipments to ensure correct orders, pulling orders, and monitoring order accuracy
Support the maintenance, cleanliness and organization of the showroom and warehouse areas at The Collaborative.
Support the maintenance and projects, delivery, staging and stocking, contact with store manager and merchandise team for the Cashiers showroom.
Support truck maintenance and help keep registrations and maintenance up-to-date (inspections-state & federal, oil changes, tires, etc.)
Responsible for completion and accuracy of truck mileage logs
Working with the manager to develop and modify warehousing SOPs
Preparing and checking reports, schedules, invoices, and other required documentation
Responsible to complete requested paperwork and forms to support the Buying and Merchandising team.
Other tasks as directed
Participating in social media posts for events or products in the showroom
Attend speaking sessions or presentations internally and externally
Support the coordination of events