Wardrobe Seamstress - Dollywood Theme Park - Full Time Year Round

All Career•Pigeon Forge, TN

9d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Wardrobe Seamstress checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This role exists to provide comfortable themed costumes to all Dollywood Company Hosts in a timely manner in order to create memories worth repeating for our Guests. This is to be done in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company. The ideal candidate will be able to display Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summery of Essential Functions and Responsibilities Issue, fit, and alter costumes to the host in a timely manner Produce Costumes at least three costumes per day while on production Cut costumes by patterns using electric cutters with fabric six layers thick Wash and dry costumes daily, up to sixteen loads a day, fold, and place back in stock Assist with Entertainment costume production, alterations, and laundry Keep a clean organized work area to produce costumes daily. Iron with an industrial stem iron Stock shelves with rolls and bolts of Fabric up to 50 lbs. Operate sewing machines, serge’s, electric scissors, and heat seal machine Able to copy forms and documents using a printer Able to input data on a computer Management reserves the right to change and/or add to these duties at any time.

Requirements

High School Diploma or GED
Must be at least 18 years of age
At least 5 years’ experience that demonstrates the successful execution of similar duties and responsibilities in a commercial/industrial environment to include the use of required tools and sewing equipment
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must maintain a professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be productive in a fast-paced, dynamic environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must show appreciation of others
Able to get along with other employees to work out problems and resolve conflicts
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to manage frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Able to communicate effectively using standard English grammar and punctuation
Able to tolerate various temperatures while working indoors and outdoors
Able to meet the physical demands of the job
Able to display and live out Servant Qualities by being patient, kind, humble, respectful, selfless, forgiving, honest and committed
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors, and other employees
Able to have manual dexterity necessary to complete all job duties
Able to sit and/or stand for long (8 hrs.)/short periods
Able to bend and /or stoop for long /short periods
Able to comprehend instructions and retain information
Able to tolerate a fast-paced, hectic environment
Able to be flexible to handle frequent changes in priorities
Able to prioritize tasks and complete assignments on time
Able to report to work without being under the influence of or smelling of alcohol
Able to lift up to 50 lbs
Able to perform other duties as assigned
Able to climb a 6ft ladder
Must speak and write English with the ability to understand and follow written and/or oral instructions to communicate effectively with other employees and guests
Skills include sewing, reading pattern instructions, altering costumes, and repairing costumes
Must be capable of producing three costumes per day
Must have organizational skills
Must have good customer service skills
Must be able to answer phones, make appointments, take down and communicate messages and file papers
Must be able to learn computer and printer equipment

Responsibilities

Issue, fit, and alter costumes to the host in a timely manner
Produce Costumes at least three costumes per day while on production
Cut costumes by patterns using electric cutters with fabric six layers thick
Wash and dry costumes daily, up to sixteen loads a day, fold, and place back in stock
Assist with Entertainment costume production, alterations, and laundry
Keep a clean organized work area to produce costumes daily.
Iron with an industrial stem iron
Stock shelves with rolls and bolts of Fabric up to 50 lbs.
Operate sewing machines, serge’s, electric scissors, and heat seal machine
Able to copy forms and documents using a printer
Able to input data on a computer