VP, Revenue Operations

Bamboo Health

6d•Remote

About The Position

Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments! Summary: We are seeking a strategic and results-driven leader to oversee end-to-end revenue operations at Bamboo Health. As VP, Revenue Operations, you will be responsible for developing and executing a comprehensive revenue strategy that spans the entire customer lifecycle, from marketing lead generation and pipeline development to sales bookings and customer renewals. The ideal candidate will be a collaborative, data-driven leader who thrives in a fast-paced environment and is passionate about driving growth, optimizing processes, and ensuring alignment across all revenue functions.

Requirements

12+ years of senior Revenue Operations or Sales Operations experience within healthcare or other highly regulated industries.
7+ years of people management experience, including leading managers and senior technical leaders.
Strong understanding of end-to-end revenue processes, including marketing, sales, and customer success.
Expertise in CRM systems, marketing automation, and revenue management tools.
Exceptional analytical skills with the ability to deliver accurate forecasts and actionable insights.
Demonstrated success in process optimization, pipeline management, and driving operational efficiency.
Ability to lead cross-functional teams and influence stakeholders at all levels.
Strong knowledge of compliance and revenue recognition standards, particularly in complex sectors like healthcare or behavioral health.
Excellent leadership, communication, and team development skills.
Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
A forward-thinking, curious mindset with an openness to experimenting with new technologies.
Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
The ability to travel periodically for work.

Responsibilities

Create and implement a holistic revenue operations strategy that supports Bamboo Health’s goals for market expansion and growth across all segments.
Partner with marketing to optimize lead generation and nurturing, ensuring pipeline health aligns with strategic objectives.
Collaborate with sales to streamline processes, improve conversion rates, and shorten sales cycles in high-potential markets.
Deliver accurate forecasts and actionable insights to leadership, ensuring performance aligns with company goals.
Work with customer success teams to drive retention strategies, upsell opportunities, and long-term value creation.
Align marketing, sales, finance, and customer success teams on revenue goals and strategic initiatives.
Oversee CRM and revenue management tools, ensuring scalability and efficiency.
Ensure accurate revenue recognition and compliance with regulatory requirements, minimizing revenue leakage.
Build and mentor a high-performing revenue operations team, fostering a culture of collaboration and innovation.
Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).
Stay curious about emerging AI tools and how they can streamline or enhance work within your function.

Benefits

Join one of the most innovative healthcare technology companies in the country.
Have the autonomy to build something with an enthusiastically supportive team.
Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
Receive competitive compensation including health, dental, vision and other benefits.

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