VP, Program Management

AARP • New York, NY

4d • Hybrid

About The Position

OATS from AARP helps older adults learn to use and leverage technology to transform their lives and their communities. Through its flagship program, Senior Planet, OATS works closely with older adults to create extraordinary experiences in-person and online. Our mission is "to harness the power of technology to change the way we age." The Vice President, Program Management oversees the organization’s program strategy, implementation, and operations across three primary program channels serving the 50+ population with innovative, technology-enabled programs that support purpose in later life. Working closely with a dedicated team of program directors and education experts, this role translates the organization’s mission into powerful online and in-person experiences delivered at a national scale. The Vice President sets multi-year program strategies, collaborates cross-functionally to implement initiatives, oversees a geographically diverse team of program leaders, partners with funders to meet shared goals, and serves as a thought leader to elevate the organization’s impact and sustain its national prominence.

Requirements

• Master’s degree (or equivalent experience) in social work, nonprofit management, social sciences, or a related field.
• 10+ years of experience managing or delivering client-facing programs in a nonprofit or similar setting, including 5+ years leading mid-sized teams.
• Strong program and project management expertise, including setting strategy with senior leadership and developing new social impact initiatives.
• Demonstrated experience with program and staff evaluation (goals, KPIs, impact measurement, qualitative and quantitative analysis.
• Proven ability to collaborate with external partners across nonprofit, corporate, philanthropic, and government sectors.
• Excellent written and verbal communication skills; able to lead geographically dispersed teams with clarity and accountability.
• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise

Nice To Haves

• Experience working with older adults or in aging-related fields, technology, healthcare, or related fields.
• Public speaking and presentation experience; familiarity with tools such as Salesforce, Qualtrics, Tableau, and standard Microsoft/Zoom platforms.

Responsibilities

• Works with leadership across the organization to develop long-term goals and strategic plans that ensure continued successful growth and sustainability. Aligns the priorities of their teams, projects, and programs with key organizational priorities. Proactively seeks out opportunities for collaboration and alignment with other programs, projects, and teams to enhance the value delivered to the organization ‘stakeholders.
• Assesses the competitive landscape, market trends, and stakeholder needs to identify new opportunities for the organization to develop and reshape programs to be more relevant to their target audiences. Leads program innovation based on best practices, existing opportunities and risks, and forecasts informed by data and experience.
• Leads the development, execution, and implementation of new programs that align with the organization’s goals and objectives and monitors performance to identify and mitigate risks or to proactively embrace meaningful opportunities.
• Ensures that both their team, and the organization, are equipped with the resources, expertise, and the supportive environment required to foster programmatic innovation. Supports innovation efforts while prioritizing adoption based on organizational need and available resources.
• Builds, maintains, and expands high-level partnerships across key sectors and populations. Serves as the face and voice of the organization with key partners and communities. Mitigates complex or urgent relationship risks with key stakeholders and partners.
• Coaches team members to develop the skills and knowledge sets required to succeed within the organization. Invites junior team members to take on opportunities that stretch their ability and invites them to adopt an organizational perspective when project planning or decision making. Provides constructive feedback with a focus on opportunities for growth, even when the feedback is difficult to deliver.

Benefits

• AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees