VP of Sales

MCI Careers

9d•Onsite

About The Position

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a visionary and results-oriented VP of Sales to lead our sales organization and drive transformative growth. This executive role is responsible for developing and executing strategic sales plans, building high-performing teams, and cultivating strong client relationships to achieve ambitious revenue targets. As VP of Sales, you will play a pivotal role in shaping the company’s future, expanding market share, and positioning the organization as a leader in a dynamic and evolving industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

Bachelor’s degree in Business, Marketing, or related field; MBA preferred
10+ years of progressive sales experience, with 5+ years in a senior leadership role
Proven success in achieving and exceeding revenue targets in high-growth, competitive environments
Experience managing large, geographically dispersed sales teams
Expertise in selling complex, consultative solutions to enterprise clients
Exceptional leadership, motivational, and strategic planning skills
Strong communication, negotiation, and relationship-building abilities
Proficiency in CRM systems and sales analytics tools
Deep understanding of market dynamics and customer needs
Willingness to travel extensively for client engagement and team leadership
Demonstrated ability to foster a culture of accountability, innovation, and continuous improvement

Responsibilities

Strategic LeadershipDevelop and implement a comprehensive sales strategy aligned with the company’s long-term goals and vision.
Team Management & DevelopmentBuild, lead, and mentor a high-performing sales team, fostering a culture of accountability, innovation, and excellence.
Revenue Growth & Market ExpansionIdentify new market opportunities, optimize the sales pipeline, and drive top-line revenue growth across multiple verticals.
Client Relationship ManagementCultivate and maintain relationships with key clients and stakeholders, including C-suite executives, to ensure long-term partnerships.
Sales Process OptimizationEvaluate and refine sales processes to improve efficiency, scalability, and conversion rates.
Market IntelligenceMonitor industry trends and competitive activities to inform strategic decisions and maintain a competitive edge.
Cross-Functional CollaborationPartner with marketing, operations, product, and finance teams to align sales initiatives with company-wide objectives.
Performance Metrics & AccountabilityEstablish and monitor KPIs to track progress, ensure accountability, and drive continuous improvement.
Budget OversightManage sales budgets and allocate resources to maximize ROI and operational effectiveness.
Executive RepresentationRepresent the sales organization at high-level meetings, conferences, and industry events to enhance brand visibility and influence.

Benefits

Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.