VP of Operations (Multi-Location)

Chiro 1st of WashingtonBellevue, WA
$130,000 - $160,000Hybrid

About The Position

We’re building something big — fast. And we’re hiring a proven multi-location operator to help us scale. This is not a “learn as you go” role. This is for someone who has already led multi-site operations, owned P&L performance, and knows how to drive consistent execution across multiple teams and locations. If you’ve run operations in physical therapy, dental, veterinary, med spa, urgent care, retail, or multi-unit QSR/fast casual — you’ll feel right at home here.

Requirements

  • 5+ years of multi-location operations leadership
  • Proven track record improving performance across multiple sites
  • Direct experience managing P&Ls, budgets, and financial outcomes
  • Strong people leadership — you’ve managed managers, not just individual contributors
  • You operate with high standards, urgency, and accountability

Responsibilities

  • Full operational and financial performance across all locations
  • P&L ownership: revenue, labor, margins, and cost control
  • Lead and develop Clinic Directors / Location Managers (you’ve led leaders before)
  • Build and enforce KPI scorecards, dashboards, and reporting
  • Create a clear operating rhythm: weekly accountability, performance reviews, execution
  • Identify operational leaks and fix them (staffing, scheduling, conversion, retention, patient/customer experience)
  • Standardize systems and processes so we can scale without chaos
  • Partner directly with the CEO to turn strategy into execution

Benefits

  • High-impact role with direct CEO partnership
  • A seat at the table in a company that’s expanding rapidly
  • Competitive compensation with meaningful upside as we grow
  • The opportunity to build real systems and lead real scale
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