VP of IT Operations

Harris Computer • Washington, DC

20h

About The Position

The VP of IT Operations is a senior executive responsible for the strategic direction and day-to-day management of the organization's global technical infrastructure. This includes cloud services, data centers, networking, enterprise applications, integrations and service desk. The primary goal is to ensure 24/7 system availability, scalability for business growth, and a seamless digital experience for all employees and customers. WHAT WILL YOUR NEW ROLE BE The duties of this role are split between strategic leadership and operational excellence. Strategic Leadership: Infrastructure Roadmap: Develop and execute a 3–5 year infrastructure strategy that aligns with business goals Budget Management: Oversee a multimillion-dollar OPEX and CAPEX budget; optimize spend and vendor contracts to maximize ROI. AI Adoption: Embrace available AI tools and platforms to provide automation and self-service capabilities to Harris employees. Operational Duties: System Reliability: Oversee Data Center, Cloud and Network Operations teams to maintain 99.99% uptime. Cybersecurity Operations: Partner with the CISO to implement proactive threat detection, incident response, and disaster recovery (DR) protocols. Vendor Management: Lead negotiations and performance reviews with key partners (Microsoft, Amazon, Dell, CDW, TELUS, PAN, others). Talent Development: Direct, mentor, and scale a global team of IT professionals, fostering a culture of continuous improvement WHAT WE ARE LOOKING FOR

Requirements

• 12–15+ years in Information Technology.
• 7+ years in a senior management role (Director or above) overseeing large, cross-functional teams.
• Proven experience leading digital transformations, large-scale cloud migrations, or modernizing legacy data centers.
• Bachelor’s Degree in Computer Science, Information Technology, or Engineering.

Nice To Haves

• Experience in high-compliance or high-volume industries like FinTech, Healthcare, or E-commerce.
• ITIL 4 Master: For service management excellence.
• CISSP: For a deep understanding of security operations.
• PMP: For managing complex, large-scale infrastructure projects.
• Cloud Architect Certifications: (AWS Certified Solutions Architect or Azure Solutions Architect Expert).
• Cloud Architecture (Hybrid/Multi-cloud)
• Cybersecurity
• DevOps/CI-CD
• Data Privacy
• Financial forecasting
• Contract negotiation
• M&A integration
• ROI analysis
• Executive presence
• Crisis management
• Influence without authority
• Radical transparency

Responsibilities

• Infrastructure Roadmap: Develop and execute a 3–5 year infrastructure strategy that aligns with business goals
• Budget Management: Oversee a multimillion-dollar OPEX and CAPEX budget; optimize spend and vendor contracts to maximize ROI.
• AI Adoption: Embrace available AI tools and platforms to provide automation and self-service capabilities to Harris employees.
• System Reliability: Oversee Data Center, Cloud and Network Operations teams to maintain 99.99% uptime.
• Cybersecurity Operations: Partner with the CISO to implement proactive threat detection, incident response, and disaster recovery (DR) protocols.
• Vendor Management: Lead negotiations and performance reviews with key partners (Microsoft, Amazon, Dell, CDW, TELUS, PAN, others).
• Talent Development: Direct, mentor, and scale a global team of IT professionals, fostering a culture of continuous improvement

Benefits

• Three weeks' vacation (four weeks after three years and five weeks after seven years) plus five personal days
• Comprehensive Medical, Dental and Vision coverage from your first day of employment
• Employee stock ownership and RRSP matching programs
• Lifestyle rewards program
• Flexible work options
• Performance driven organization with many opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1,001-5,000 employees