VP of Business Operations

BoxPower•Grass Valley, CA

11d

About The Position

BoxPower helps utilities, communities, and critical infrastructure deploy resilient, cost-effective distributed energy systems. We combine planning/design software (EASI), turnkey hardware “kits,” and execution services (EPC + O&M) to make DER deployments repeatable and scalable. BoxPower is scaling from ~$20M toward $100M+ in revenue. We need a VP of Business Operations to build and run the company operating system—the planning cadence, cross-functional execution rhythm, internal controls, business systems, and people operations infrastructure that reduces fire drills and removes founder dependence. You’ll lead the Head of People/HR and ensure people processes (hiring, onboarding, performance, leveling, comp administration, manager enablement) are embedded into a disciplined operating model. This is a high impact “integrator” role: part operating model architect, part systems builder, part accountability driver.

Requirements

A builder/operator who has implemented operating systems in a scaling company (often in industrial, energy, EPC, hardware, or other execution-heavy environments)
Comfortable driving change across executives: you create clarity, alignment, and accountability without drama
Strong at translating strategy into rhythms, processes, owners, dashboards, and behavior change
Systems-fluent: you can lead ERP/HRIS/CRM adoption and ensure people actually use the tools
High judgment and discretion—trusted to handle sensitive people and organizational issues
10+ years in BizOps / Company Ops / COO-lite roles, with clear examples of systems/process adoption outcomes
Track record implementing planning cadences, KPI operating reviews, and cross-functional process fixes
Experience leading or tightly partnering with HR/People Ops; ability to run people operations as an operating function
Strong communication, structured thinking, and “get it done” execution

Responsibilities

Company Operating System: Design and run quarterly/annual planning, KPI/operating reviews, and decision forums
Clarify ownership and decision rights (RACI/DRI), reduce ambiguity and escalations
Drive meeting hygiene, priority discipline, and follow-through
Cross-Functional Process & Execution: Standardize and improve critical workflows end-to-end (Sales → Contract → NTP → Delivery → O&M)
Identify recurring friction points and “fire drills,” run root-cause fixes, and make changes stick
Build lightweight program management where needed to drive adoption
Business Systems & Information Management: Own internal systems strategy and adoption (ERP/HRIS/CRM/BI, ticketing, doc/knowledge systems)
Ensure clean definitions and reporting across systems; stand up basic RevOps/BI capability as resourced
Create a usable, owned knowledge base and file structure (fast retrieval, version control, clear owners)
People Operations: Lead the Head of People/HR; ensure scalable people processes and manager enablement
Operationalize recruiting workflows, onboarding, performance management, leveling, compensation administration
Embed values and leadership expectations into the “how we operate,” not posters on the wall
Governance & Internal Controls: Implement delegation of authority and approval workflows (pricing, contract terms, change orders, major purchases, hiring approvals)
Standardize templates and review processes with fractional GC/CFO
Own corporate admin hygiene: licenses, registrations, bonding/insurance docs, compliance calendars