VP, Marketing - Strategic Program Operations

Dow Jones & Company•New York City, NY

10d•$255,000 - $285,000

About The Position

About the Team: The Marketing Operations and Business Management Team oversees end to end Operations across the Marketing team, including workflow transformation, program management, and marketing execution in support of Dow Jones. About the Role The VP, Marketing - Strategic Program Operations role is responsible for leading, coordinating, and executing project plans across multiple departments playing a critical role in the holistic planning and execution of many large initiatives across Dow Jones. These critical programs impact the full customer lifecycle including overall customer experience, product assortment, inventory, marketing, member services, operations, and fulfillment. The role will work closely with marketing strategy, data science and analytics, performance marketing, customer service, product, technology, finance, legal, operations, brand marketing, customer insight, internal/external communications, enterprise sales and editorial teams to ensure all areas of the business are aligned and working toward the same strategic goals. You will report into the SVP Marketing Operations and Business Management.

Requirements

15+ years relevant work experience in program management and marketing operations
Proven ability to communicate both technical concepts and business impact to team members and executive leadership in a manner that is readily understood and actionable.
The ability to connect high-level business priorities with work on the ground, and the experience to advise teams and leaders in this area by building consensus, driving alignment, and motivating transformation.
Proven experience in guiding program managers to drive KPIs, and maintaining clear accountability for achieving team goals.
Practiced views on establishing minimum viable processes and improving them as needed based on regular stakeholder feedback.
Proven ability in coaching program managers and technical teams in the correct frameworks (i.e. agile, traditional/waterfall).
Superb verbal and written communication skills, including the ability to connect with and influence executive leadership and both technical and non-technical contributors on project teams.
The ability to use multiple data points to make informed decisions, and communicate those decisions in a thoughtful, clear way using tailored styles (charts, graphics, etc.).
Deep knowledge of agile development practices and knowledge of Google Workspace, Slack, and other project management tools
A passion for innovation and growth

Responsibilities

Lead and coordinate multiple workstreams by providing unified oversight, ensuring transparency to key stakeholders, and driving successful results.
Prioritize critical work and delegate responsibilities to corresponding team members
Provide operational support / manage operational escalations for marketing ops with cross-functional partners
Oversee/build efficient processes/workflows for creative execution of projects and programs with focus on agility and customer/user experience
Drive team communication, both within core team and to management / leadership team
Organize and lead cross functional meetings to ensure all stakeholders are involved in current discussions and receive clear guidelines on appropriate next steps
Working with senior management and key stakeholders to understand the related business strategies, objectives and priorities, while ensuring alignment in supporting the current business strategy
Ensure adherence to vendor contract details, budgets, and timelines with the ability to adapt and react to business needs