VP/Manager, Records Management & Support

Tinker Federal Credit Union • Oklahoma City, OK

2d • $145,536

About The Position

At TFCU, we welcome people of all backgrounds. We know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard.
Tinker Federal Credit Union’s Collections department has an immediate opening for a VP/Manager, Records Management and Support! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!
As a VP/Manager, Records Management and Support, you will be responsible for the following:
Ensuring the accuracy and quality of loan documentation, managing processes for perfecting and releasing security interests in collateral securing loans, and directing related functions, workflows, and transactions.
Maintaining efficient and systematic control over the creation, receipt, maintenance, use, and disposition of TFCU records.
Developing and executing comprehensive plans for document retention, destruction, and security to safeguard corporate records.
Collaborating closely with Senior Management, Information Technology, branch personnel, and department managers to enhance documentation quality and establish corporate records management standards, strategic plans, and long-term direction.
Overseeing project completion and maintain current knowledge of emerging products, services, and technologies that improve member and employee experiences through effective Records Management and Support.
Salary Range:
This is an exempt position. The starting salary is $145,535.58; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.
Schedule:
Normally works a weekday schedule, but may be required to work evenings, holidays, or weekends. May be required to travel overnight with or without notice. Could be subjected to on-call status.
Education/Experience:
A bachelor’s degree in business or finance and seven years of experience in library and information sciences (three of which must be at the supervisory level) are required. Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education. Applicable additional education levels or relevant but not required certifications may be eligible to satisfy minimum experience requirements. Credit Union experience preferred.
Certificates, Licenses, Registrations:
Incumbent Bonding REQUIRED by TFCU’s chosen authority.
Appointed a loan officer with lending authority by TFCU’s Board of Directors.
Certified Records Manager (CRM) Designation is required (Two additional years of experience may be substituted in lieu of CRM Designation).
Keys to success:
In order to be successful as a VP/Manager, Records Management and Support you must possess these qualifications:
Ability to obtain and maintain knowledge of TFCU policies and procedures.
Demonstrates advanced knowledge of records management technologies, including software, hardware, and industry best practices.
Maintains thorough knowledge of state and federal retention laws and guidelines.
Proficient in the use and functionality of imaging software such as Mastertrack, Synergy, and other related applications.
Possesses basic knowledge of Information Technology (IT) structures and file formats.
Exhibits excellent organizational skills to prioritize and manage multiple projects effectively.
Demonstrates strong analytical and problem-solving skills to address complex issues.
Communicates effectively with excellent verbal and written communication skills.
Exercises sound judgment and decision-making in all responsibilities.
Applies integrity and discretion when handling sensitive and confidential records and data.

Requirements

• A bachelor’s degree in business or finance and seven years of experience in library and information sciences (three of which must be at the supervisory level) are required.
• Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education.
• Incumbent Bonding REQUIRED by TFCU’s chosen authority.
• Appointed a loan officer with lending authority by TFCU’s Board of Directors.
• Certified Records Manager (CRM) Designation is required (Two additional years of experience may be substituted in lieu of CRM Designation).
• Ability to obtain and maintain knowledge of TFCU policies and procedures.
• Demonstrates advanced knowledge of records management technologies, including software, hardware, and industry best practices.
• Maintains thorough knowledge of state and federal retention laws and guidelines.
• Proficient in the use and functionality of imaging software such as Mastertrack, Synergy, and other related applications.
• Possesses basic knowledge of Information Technology (IT) structures and file formats.
• Exhibits excellent organizational skills to prioritize and manage multiple projects effectively.
• Demonstrates strong analytical and problem-solving skills to address complex issues.
• Communicates effectively with excellent verbal and written communication skills.
• Exercises sound judgment and decision-making in all responsibilities.
• Applies integrity and discretion when handling sensitive and confidential records and data.

Nice To Haves

• Applicable additional education levels or relevant but not required certifications may be eligible to satisfy minimum experience requirements.
• Credit Union experience preferred.

Responsibilities

• Ensuring the accuracy and quality of loan documentation, managing processes for perfecting and releasing security interests in collateral securing loans, and directing related functions, workflows, and transactions.
• Maintaining efficient and systematic control over the creation, receipt, maintenance, use, and disposition of TFCU records.
• Developing and executing comprehensive plans for document retention, destruction, and security to safeguard corporate records.
• Collaborating closely with Senior Management, Information Technology, branch personnel, and department managers to enhance documentation quality and establish corporate records management standards, strategic plans, and long-term direction.
• Overseeing project completion and maintain current knowledge of emerging products, services, and technologies that improve member and employee experiences through effective Records Management and Support.

Benefits

• competitive pay
• robust benefits package
• smart casual dress code
• opportunities for professional development and growth through training and continued education

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees