VP Director of Operational & Financial Intelligence

MidFirst Bank • Oklahoma City, OK

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About The Position

We are seeking a strategic and execution-focused leader to build and lead a high-impact function responsible for delivering operational and financial insights for our mortgage servicing operation. This role will assess the current landscape of reporting, analytics, and business intelligence capabilities, develop a strategy to optimize structure and tools, and execute that strategy to enable data-driven decision-making. The ideal candidate is someone who excels in analyzing, interpreting and utilizing data to drive process operational efficiency and continuous process improvement. You will bring a strong blend of operational understanding, analytical acumen, and leadership experience in transforming data into actionable insights that drive performance and cost efficiency.

Requirements

• 15+ years of progressive experience, with a focus on operations, analytics, and data-driven performance management.
• Proven experience leading cross-functional initiatives and building or transforming reporting/analytics functions.
• Strong understanding of operations and cost drivers.
• Proficiency in business intelligence tools (e.g., Power BI, Tableau), data management, and financial analysis.
• Excellent communication and leadership skills.
• Bachelor’s degree in Accounting, Finance, Data Analytics, or related field.

Nice To Haves

• Experience with data architecture or reporting system implementation preferred.

Responsibilities

• Assessment & Strategy Development Evaluate the current state of operational and financial reporting, analysis, and business intelligence across the mortgage servicing operation. Identify gaps, inefficiencies, and opportunities in data sources, reporting tools, team structure, and analytical capabilities. Develop a comprehensive strategy to optimize the function, including recommendations for organizational structure, staffing, and technology platforms.
• Execution & Implementation Lead the execution of the strategy, including building or restructuring the team, implementing new tools or systems, and establishing scalable processes. Partner with technology, finance, and operations teams to ensure alignment and integration of data sources and reporting platforms. Establish quality standards for reporting outputs.
• Insight Delivery & Performance Enablement Deliver timely, accurate, and actionable insights to operations leadership to support: Operational performance management (e.g., productivity, quality, cycle times, customer experience) Financial performance management (e.g., cost efficiency, budget variance analysis) Translate complex data into clear narratives and recommendations for operations leadership. Foster a culture of data-driven decision-making across the mortgage servicing operation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director