Director of Operational Excellence

Masco•Vista, CA

About The Position

We are hiring a Director of Operational Excellence, Masco Operating System (MOS) to join our Operations team! DISCOVER Are you ready to lead a transformation that impacts every corner of our business? At Watkins Wellness, operational excellence isn’t just a goal, it’s the foundation of how we deliver world-class products and experiences. As the Director of Operational Excellence, you will be the driving force behind the Masco Operating System (MOS), embedding Lean principles and continuous improvement practices across multiple global sites. In this strategic role, you’ll partner with leaders at every level to create a culture of accountability, innovation, and performance. Your work will influence everything from safety and quality to cost and delivery, ensuring our operations run smarter, faster, and more sustainably. You’ll design systems that empower teams, leverage digital tools to accelerate improvement, and lead initiatives that make a measurable impact on profitability and customer satisfaction. If you thrive on solving complex challenges, inspiring change, and building high-performing teams, this is your opportunity to shape the future of manufacturing excellence at Watkins Wellness. YOUR RIPPLE EFFECT Are you a change agent? Lead cultural and process transformation initiatives across multiple sites, fostering engagement and collaboration at all levels. Do you excel at strategy and execution? Drive the implementation of MOS and support sites in executing improvement plans that deliver sustainable results. Are you passionate about data-driven decisions? Analyze operational performance, identify key metrics, and guide teams in achieving KPIs aligned with Operational Excellence. Do you lead with influence? Coach and mentor plant leaders and functional teams on Lean principles, Quality Management Systems, and strategic deployment processes. Are you a continuous improvement advocate? Facilitate training on MOS tools and methodologies, including Kaizen, 5S, Visual Management, and Standardized Work. Do you inspire collaboration? Lead cross-functional teams to develop Value Stream Maps and action plans for future-state operations. Are you committed to sharing knowledge? Create processes to capture and share best practices across all manufacturing sites.

Requirements

Bachelor’s degree in Engineering or related field
10–15 years of progressive leadership experience in Operational Excellence within global, multi-site manufacturing environments
Proven success in transformational process improvements impacting safety, quality, delivery, inventory, and cost
Expertise in Lean Manufacturing tools and methodologies
Advanced problem-solving skills using A3, 8D, FAST, 5Why, and similar approaches
Strong financial acumen and ability to interpret complex reports
Exceptional communication and coaching skills at all organizational levels
Proficiency in ERP/MRP systems and MS Project; advanced Excel skills
Bilingual (English/Spanish) required
Willingness to travel

Nice To Haves

MBA preferred
Six Sigma Black Belt certification preferred

Responsibilities

Lead cultural and process transformation initiatives across multiple sites, fostering engagement and collaboration at all levels.
Drive the implementation of MOS and support sites in executing improvement plans that deliver sustainable results.
Analyze operational performance, identify key metrics, and guide teams in achieving KPIs aligned with Operational Excellence.
Coach and mentor plant leaders and functional teams on Lean principles, Quality Management Systems, and strategic deployment processes.
Facilitate training on MOS tools and methodologies, including Kaizen, 5S, Visual Management, and Standardized Work.
Lead cross-functional teams to develop Value Stream Maps and action plans for future-state operations.
Create processes to capture and share best practices across all manufacturing sites.