VP, Delivery Center

Reinsurance Group of America, Incorporated•Chesterfield, MO

About The Position

You desire impactful work. You’re RGA ready RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. The Vice President, Delivery Center is the senior technology leader responsible for maintaining and advancing the delivery of a functionally aligned product portfolio. It is the delivery center leader's role to be proactively developing and scaling talent, monitoring for and championing new delivery approaches, and advancing ideas and culture shifts that accelerate cost-efficient delivery of the product vision. This is done through deep collaboration and partnerships with other areas of the organization including the Business Engagement, Enterprise Architecture and Portfolio Management functions. The delivery center organizations are functionally aligned to the business which allows for greater reuse and deeper specialization on core competencies such as Actuarial Science, Administration, Investments, or Underwriting.

Requirements

Bachelor’s Degree in Arts/Sciences (BA/BS) in a related field or an equivalent combination of education and experience required
5+ Years experience in direct people management required
10+ Years experience in a project management, programming, or systems analysis required
Expert ability in managing multiple projects and/or sub-teams simultaneously, including the ability to delegate key areas of responsibility. required
Expert ability in implementing change within an organization, ensuring understanding, participation, and ownership. required
Advanced ability to deliver sustainable organizational changes on time and on budget by increasing employee adoption and usage. required
Directs the resolution of complex or unusual business problems by applying advanced analytical thought and judgment. required
Exceptional ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines. required
Expert ability to work well within and manage a team. Demonstrates the ability to lead, mentor and develop associates. required
Expert ability to foster a teamwork and customer service focused environment. required
Exceptional oral and written communication skills demonstrating the ability to convey information in a way that is meaningful and well received by the team members and project stakeholders, including customers and associates. required
Fluent in software development methodologies and best practices. required
Fluent in relevant tools and platforms (e.g., cloud platforms, web technologies, client-server technologies, continuous integration, and deployment), with an eagerness to learn about new and unfamiliar technologies. required

Nice To Haves

Master’s degree in Arts/Sciences (MA/MS) with technology as a core component. preferred
5+ Years in a managerial role with multimillion dollar budget oversight and accountability. preferred
Relevant business credentials including LOMA certifications. Preferred

Responsibilities

Provides leadership, vision, and direction for a product engineering organization through managers and technical architecture staff and across multiple systems and workstreams.
Partners closely with the Business Engagement function to understand and support the development of product roadmaps and ensure alignment of the delivery center’s operations roadmaps and investments.
Partners closely with Enterprise Architecture to maintain strategic alignment, gain architectural guidance, manage risks, foster innovation adoption, optimize resources, and drive continuous improvement across IT initiatives and operations.
Accountable for continuous improvement of the delivery center’s tools, processes and support resulting in measurable improvements in both mid-term and long-term results.
Accountable for the delivery center budget, with ongoing focus on personnel, vendor, and capital expenditures.
Leads, manages, and directs the activities of the department in all aspects of supervisory duties, including, developing effective people strategies, hiring, training, evaluating, coaching, and disciplining direct reports.
Fosters a positive and engaged work environment.
Mentors’ functional management, first line managers, and associates.
Build a culture that supports learning, collaboration, transparency, and inclusiveness.
Implement and manage software development status reporting, metrics, and benchmarks.
Ensure that systems comply with relevant policy, contractual, statutory, and regulatory obligations.
Ensure accountability for performance and results of the product engineering teams’ delivery of the technology components of the division’s strategic roadmaps.
Lead engineering teams and other stakeholders to set goals for improving product quality, maintainability, security, and scalability and monitor progress against these goals.
Accountable for overall production and performance of development in production and meeting all relevant service level commitments.
Oversee management of relationships with consultants, vendors, and contractors and support negotiation of statements of work and business terms with suppliers.