VP, Strategy & Delivery Excellence

Travelers•Hartford, CT

14h

About The Position

We are seeking a visionary and strategic Vice President to lead our Technology and Operations Strategy & Delivery Excellence organization reporting to the Vice President Strategy & Transformation. This executive role is responsible for transforming how we approach technology strategy, delivery excellence, and evolving the ways we work. The successful candidate will drive forward-looking insights, establish unified delivery practices, and shape technology priorities that align with business objectives and market trends.

Requirements

Leadership & Management Skills Demonstrated ability to lead and inspire large, diverse teams across multiple functions
Strong change management and organizational transformation experience
Excellent communication and presentation skills with ability to influence at all organizational levels
Experience building and scaling new organizational capabilities
Track record of developing high-performing teams and leaders
Business Acumen Strong financial acumen with experience in budget management and ROI analysis
Understanding of business strategy and ability to translate technology capabilities into business value
Experience working with Finance teams to quantify and communicate benefits
Knowledge of performance measurement and continuous improvement methodologies
Bachelor’s degree.
10 years of progressively increasing experience in Business/Program management/technology environment.

Nice To Haves

Experience in insurance, financial services, or highly regulated industries
Background in management consulting or strategy development
Certification in relevant methodologies (Agile, Lean, Six Sigma, etc.)
Experience with modern delivery platforms and toolchains
Track record of successful vendor negotiations and partnership development
MBA or advanced degree preferred
8+ years in senior executive roles with P&L or significant budget responsibility
Proven track record of leading large-scale technology transformations

Responsibilities

Strategic Leadership & Vision Lead the transformation of the Strategy area into a forward-looking insights and storytelling engine that connects external market trends, enterprise architecture, financial considerations, and talent evolution
Shape enterprise technology priorities through data-driven insights and strategic foresight
Develop and communicate compelling narratives that influence executive decision-making and technology investments
Drive strategic planning processes that align technology initiatives with business outcomes
Technology Strategy & Foresight Establish and lead the Strategy & Tech Foresight function to anticipate and prepare for emerging technology trends
Partner with architecture and finance teams to evaluate and engage with key platform and service partner vendors
Enable the development of technology roadmaps that balance innovation with operational stability and cost effectiveness
Deep understanding of modern software development lifecycle (SDLC) practices and methodologies
Experience with agile, DevOps, and continuous delivery frameworks
Strong background in enterprise architecture and technology strategy development
Knowledge of emerging technologies and their business applications
Experience with vendor management and strategic partnership development
Delivery Excellence & Transformation Establish the Delivery Excellence organization in partnership with SDLC+ value stream leader and persona leads
Document common software delivery practices and create playbooks with support from our organizational change management and learning areas as teams test and learn new technologies and ways of working
Define and implement unified practices and modern delivery frameworks that improve speed, quality, and predictability
Performance Management & Optimization Develop and implement OKRs and KPIs (Single Pane) to measure genAI adoption, agile metrics, engineering metrics and outcomes toward achieving our SDLC+ benefits
Partner with Finance to quantify benefits and ROI of delivery transformation initiatives
Establish governance frameworks for tracking adoption and outcomes
Coach and mentor teams on utilizing Single Pane visibility tools and methodologies
Organizational Development Build and lead high-performing team across Strategy and Delivery Excellence functions
Foster a culture of continuous improvement, innovation, and collaboration
Develop talent pipelines and succession planning for critical roles
Champion knowledge sharing through Chapters and Communities of Practice (CoP)
Cross-Functional Partnership Collaborate closely with enterprise architecture, finance, and business stakeholders
Partner with SDLC+ value stream leader and team to ensure alignment and integration
Work with persona leads to understand and address specific delivery needs
Engage with executive leadership to communicate progress and strategic recommendation

Benefits

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

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