VP, Creative Operations

Frida•Miami, FL

6h•Hybrid

About The Position

Frida is looking for a VP of Creative Operations to build, lead, and scale an in-house creative studio that operates with the rigor, speed, and quality of a world-class creative agency. This role sits at the intersection of creativity, operations, and production—ensuring that bold, disruptive creative ideas are delivered on time, on budget, and at the highest standard of craft. You’ll own the systems, people, and processes that power Frida’s creative output across packaging, in-store merchandising, and brand-building campaigns—while also evolving the studio beyond day-to-day execution into a best-in-class creative engine. This is a senior leadership role and a true thought-partner position to Frida’s creative leaders.

Requirements

12+ years of experience in creative operations, production, or agency leadership
Proven experience building or scaling an in-house creative team or agency-style operation
Deep understanding of creative workflows across packaging, retail, and brand campaigns
Strong production background with hands-on experience managing vendors and freelancers
Demonstrated success owning budgets and delivering work against cost and timing constraints
Ability to partner credibly with senior creative leaders while driving operational discipline
Exceptional organizational, communication, and leadership skills
Comfortable operating in fast-paced, high-growth environments
Entrepreneurial attitude and bias for quick decision making and action
Ability to easily flex between strategy, planning and execution

Responsibilities

Lead & Run the In-House Creative Studio
Build Scalable Creative Operations
Own Production & External Talent
Be a Thought Partner to Creative Leadership
Lead, Hire & Develop the Team

Benefits

Robust health benefits including: Comprehensive medical, vision, and dental plans
Employer paid life insurance
Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
FSA & HSA
401k matching up to 4% with immediate vesting.
Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
Flexible paid pregnancy and parental leave.
Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
Dog friendly office - feel free to bring your best buddy with you to work!
Learning & development opportunities for professional and personal growth
Company-wide events & outings.
Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
Exclusive employee product discounts.