VP, Consumer Lending Manager

Vast Bank•Tulsa, OK

3d•Onsite

About The Position

Vast Bank is looking to hire a VP, Consumer Lending Manager! We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package: Comprehensive benefits package & 401(k) match Professional development- opportunities for advancement! Tuition assistance Transit reimbursement Paid time off & more! Summary of Role The VP of Consumer Lending develops, implements, and oversees the organizations' consumer lending programs, processes, and teams, including direct and indirect lending. The Vice President of Consumer Lending is responsible for the growth of the consumer loan portfolio by creating a frictionless customer experience and through delivery of operational excellence in all facets of the loan origination cycle. This position ensures compliance with lending policies; oversees the development of consumer lending policy; and manages consumer lending activity to meet the goals and objectives of the organization.

Requirements

5+ years of consumer lending and underwriting, including TRID loans, all Real Estate secured lending, personal lines of credit, direct and indirect auto lending programs, credit scoring, credit prescreening, collateral protection insurance, risk management, portfolio analysis, and product marketing.
Must be familiar with automated underwriting programs and systems.
Bachelor’s Degree in Business or in, related field.
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position.
In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience.
Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Responsibilities

Develops and implements strategies to attain portfolio growth, product development, streamlined operations, and adaptation to market conditions to increase customer engagement.
Develops, proposes, gains acceptance for and implements consumer lending program policy and strategy; leads activity related to new consumer lending product development.
Oversees the operational systems, processes and procedures to maximize service levels by reducing or eliminating unnecessary processes and documentation, while enhancing communications and timely follow through.
Ensure that systems, processes, and guidelines including data management and reporting are fully leveraged to meet department goals, service expectations, and that department staff are receiving what they need to be successful in their work.
Ensure audit requests are fulfilled and any recommendations resulting from exams and audits are implemented.
Collaborates with all key stakeholders in the execution of strategic and operational activities.
Exercises management level loan review and decisioning authority as needed.
Oversee the underwriting and sales functions of the department.
Ensures that the process for considering new or updated products is inclusive of lending department and organizational stakeholders and meets organizations goals.
Responsible for developing the consumer loan portfolio with a balance between profitability and appropriate risk, including product line concentrations.
Provides leadership and strategic direction to all areas of responsibility including origination, processing, underwriting, and closing/funding.
Works collaboratively and across the organization with managers, supervisors, and staff involved in the origination, fulfillment, and servicing of consumer loans, to ensure accurate, responsive, and timely review, processing, underwriting, funding, and reporting of loans.
Drives success of program by nurturing environment of coaching, mentoring, and holding staff accountable to goals and by working with managers & training resources to educate, measure, and reward staff for appropriate sales and use of these products.
Develops and recommends changes to rates, risk models, underwriting standards, programs, policies, instant approval parameters, and procedures as appropriate to achieve desired production levels and credit quality.