VP, Commercial Claims

Arch Capital Group • Chicago, IL

2d • Hybrid

About The Position

The Arch Insurance Claims Division is seeking a VP, Casualty Claims to oversee the management and resolution of complex casualty claims across our commercial lines portfolio. This role is responsible for leading a team of claims professionals, ensuring high-quality claim handling, and driving strategic initiatives to improve outcomes for high-severity, complex general liability, auto, excess, and umbrella claims in jurisdictions throughout the United States.

Requirements

• Minimum of 12 + years of experience in the insurance industry handling coverage issues and casualty claims, including general liability, auto, excess, and umbrella.
• 7 + years of d emon strated management experience leading a team of claims examiners in primary and excess .
• Licenses in multiple jurisdictions . Applicants must possess or obtain proper and active adjuster licensing in all applicable states within three months of hire.
• Demonstrated ability in analyzing, organizing and presenting information in a clear and succinct manner
• Detailed technical knowledge of casualty claims handling with the ability to advise Claims Examiners on complex cases.
• Ability to analyze complex coverage issues and draft coverage disclaimers/Reservation of Rights letters.
• Casualty Claims Audit experience.
• Demonstrate s trong executive presence with internal and external stakeholders
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word.
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines.
• Strong problem-solving, critical thinking, analytical, organizational, and time management skills.
• Demonstrated ability in taking part in active strategic discussions.
• Demonstrated ability in working independently and in a team environment.
• Excellent presentation skills & ability to make decisions in a team-based environment.
• Willing and able to travel 1 5 %.

Nice To Haves

• J D preferred

Responsibilities

• Provide technical expertise and oversight to a Casualty Claims department directly handling complex casualty coverage issues, including general liability, auto, excess, and umbrella claims.
• Leads, directs and has full management accountability for Claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction
• Collaborates with Underwriting, Risk Management, Actuarial, TPAs and other stakeholders to ensure knowledge sharing on market trends, legal changes, portfolio management and loss developments
• Assist with development of Claims annual operational goals, objectives and budgets
• Manage the Trial Committee process, including review of cases set for trial, development of resolution strategies, and oversight of reporting to Home Office.
• Oversee reserve reviews and ensure timely and accurate reserving practices for casualty claims.
• Conduct training sessions on current topics and facilitate both internal and external partnership calls to discuss issues of concern with Underwriting, Actuarial, Legal, and Risk Engineering teams.
• Partner with other business unit leadership to ensure consistency in process and quality claim handling across business units.
• Identify opportunities for loss cost reduction and support strategies that result in improved financial outcomes.
• Work on various claims-related projects as needed.
• Develop and implement strategies relative to coverage issues, including drafting and reviewing coverage position letters, retaining and directing coverage counsel, and reviewing counsel’s opinion letters and analysis.
• Maintain contact with associated claims carriers, business line leaders, underwriters, defense counsel, program managers, and brokers to communicate developments and outcomes as necessary.
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues.
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves.

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1,001-5,000 employees