VP, Client Value

Evolent

5d

About The Position

Evolent Health partners with health plans and providers to drive clinical and financial performance, improve health outcomes, and deliver value-based care solutions. We are committed to transforming healthcare for the better. The Vice President, Client Value will serve as a strategic leader responsible for effective management of value-based contracts in the Performance Suite. The VP will have specific accountability for overall financial and medical expense performance for a segment of Evolent’s Performance Suite portfolio. The VP will track and monitor overall financial performance, underlying trends in cost and utilization, and operational and programmatic metrics. The VP will leverage these data, internal and external client input, and overall Evolent enterprise strategic insights to develop client-specific performance plans. Performance plan implementation will rely on a cross-functional team of leaders across clinical, product, finance, strategy, and more. The VP will lead this cross-functional team to both effectively scale core Evolent programs across clients, as well as develop new client and market-specific programs designed to drive improved outcomes. Example programs and initiatives that may fall within a client specific performance plan may include: partnering with practices to improve in-clinic workflows, design of population-wide clinical programs that drive improved cost and quality outcomes, establishment of incentive programs and payment models that align provider economics with Evolent objectives, and more. The role requires a leader with a dynamic skill set: the VP must be an adept operator who is able to drive smooth program implementations and monitor and respond to operational challenges; the VP must also be able to formulate a strategic vision, and translate that vision into an actionable roadmap for the rest of the Client Value and Performance Suite teams. Finance and Performance functions in the Performance Suite, Strategic Accounts, and Clinical Operations will be key partners for the Client Value team. The VP, Client Value will oversee a team of strategic and operational leaders with market and project-specific responsibilities. Market-embedded resources that interface directly with provider practices and client teams will report in and be part of the overall Client Value team.

Requirements

• Experience: 10+ years in healthcare, consulting, or client management roles, with a proven track record of delivering measurable value.
• Leadership: Strong executive presence and ability to influence at all organizational levels.
• Analytical Skills: Expertise in interpreting complex data and translating insights into actionable strategies.
• Industry Knowledge: Deep understanding of value-based care, health plan operations, and provider partnerships.
• Education: Bachelor’s degree required; advanced degree preferred.

Responsibilities

• Client Value Strategy: Develop and execute strategies to maximize client value and satisfaction across Evolent’s portfolio. Maintain client-specific MER performance plans that represent performance on Evolent’s core condition management solutions, as well as local / market-specific solutions that together ensure each Performance Suite client achieves its performance targets.
• Performance Oversight: Monitor and report on client performance metrics, proactively identifying opportunities for improvement. Partner closely with EVH finance and analytics teams to design effective and actional reporting that both enable effective internal business management, as well as enable client-facing reporting that clearly demonstrates Evolent’s value creation.
• Operational Excellence: Collaborate with implementation and operations teams to ensure successful product deployment and adoption; monitor product performance and provider satisfaction metrics to drive continuous improvement
• Cross-Functional Leadership: Collaborate with internal teams (clinical, operations, analytics, and product) to deliver integrated solutions. Partner with Performance Suite and Solution Strategy teams to identify clients and market where new programs and innovations can be piloted.
• Collaboration: Optimize partnership with rest of Client Value team, ensure appropriate division of work, ensure appropriate collaboration and communication.
• Executive Communication: Present value outcomes and strategic recommendations to client executives and Evolent leadership.
• Team management: Oversee a team of market-specific professionals; ensure highest priority initiatives are appropriately staffed and resourced; provide direction, support, and mentorship to support performance and development of the Client Value team.
• Team Culture: Steward a culture of integrity, inclusion, accountability, and teamwork within the Client Value team and with Performance Suite and Evolent more broadly.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1,001-5,000 employees