VP, Client Enablement

GMR Marketing•New Berlin, WI

12d•$130,000 - $145,000

About The Position

We are the Experience Agency Making Unforgettable Stories Born of Humanity NOT JUST EXPERIENTIAL. EXPERIENCE. The lines have blurred. People live in the physical, digital, and social worlds all at once, and your brand experiences should do the same. NOT JUST TELLING. MAKING. The best stories are lived, not heard. Make an immersive world for people to explore so they can experience something they’ll never forget. NOT JUST CONSUMERS. HUMANS. It all starts with the human. If you want to make a lasting impact, look beyond the wallet to understand what motivates and inspires people. As our VP, Client Enablement, you'll lead a mission to drive operational excellence across GMR's entire client portfolio, and in doing so, you'll transform how our teams work together and deliver results. In your partnership, you'll be both a strategic business partner and a visionary leader. You'll work with world-class brands on everything from virtual experiences to large-scale live events, where no two projects are exactly alike and deadlines are unmovable. You'll be embedded with our Enablement Office team, a talented group of project experts managing an impressive portfolio of major brands. Together, you'll handle the full spectrum: planning and scoping projects, allocating resources strategically, managing timelines, driving collaboration, and delivering reports that matter. You're not just overseeing projects; you're enabling your team to do their best work.

Requirements

Program Leadership. You have extensive experience in multi-channel project management- planning, estimating, scenario planning, and detailed scoping programs within an agency. You will establish and maintain project and financial reporting procedures across the portfolio – including scoping, resourcing, change management, and risk management. You will assign projects to your team, matching project complexity with team member strengths and identifying and removing impediments to project success for your team. You are comfortable driving stakeholder management and communications/working ways plan with all parties involved.
Team Development. You're a natural leader who can manage up and down. You've built and scaled PM functions. You're comfortable with ambiguity but obsessed with clarity. You've delivered projects for Fortune 500 brands and know what it takes to go big.
Collaboration . You will work with all cross-capability partners to find solutions to the unique GMR business challenges, help drive collaboration, and scale for growth opportunities. You will work with clients, partners, and vendors to establish best practice processes that meet client business needs. You will also partner with business leads to run the day-to-day operations while planning and forecasting for the future.
Curiosity. You can dig into the dark corners to extract key information, assumptions, and risks to protect the agency and the integrity of the work. You are comfortable engaging in conflict resolution, ensuring the best quality work gets out the door – tracking learnings and opportunities for continuous improvement.
Continuous Improvement. You will proactively identify at-risk projects, address and escalate issues as needed, and create, review, and approve project estimates and SOWs before client sign-off. You will monitor project financials to identify potential overruns, taking corrective action when needed.