VP Branch Manager I

Columbia Credit Union • Vancouver, WA

10d

About The Position

This position is responsible for ensuring that a Level Three Branch meets and/or exceeds its goals for production, sales and service, and member-market growth. Promotes Columbia Credit Union’s sales through service initiative and effective sales management. Develops and implements plan for staff development and leadership development. Ensures compliance with regulations and policies. Conduit for critical information between upper management, staff, and other departments within the company. Assists in advancing the strategic direction of the Credit Union. Requires availability Monday through Friday 8:30am to 6:30pm AND Saturday 8:30am to 2:00pm. This position is a full-time role and requires availability to work all locations in Clark County.

Requirements

• BM I: 6 years financial institutions experience; 1 year supervisory experience is preferred.
• BM II: 6 years of banking/credit union experience; Banking/credit union branch supervisory experience Level 1 Branch or Higher 2 years Branch Manager role or 4 years Assistant Branch Manager role.
• A bachelor's degree and/or an equivalent combination of education and experience
• Demonstrated ability in managing in a “sales through service” environment.
• Demonstrated skills in coaching staff and communicating with all levels in an organization.
• In-depth knowledge of products and services.
• Maintains Notary and CL/CD licenses
• Proficient in using Word and Excel.
• Required current NMLS license or ability to obtain upon hire.
• Requires Lending experience
• Thorough knowledge of all federal and state laws and regulations pertaining to financial operations and personnel.

Responsibilities

• Comply with internal controls and with state and federal laws.
• Ensure compliance with internal controls and with state and federal laws, including Currency Transaction Reporting and Columbia’s Bank Secrecy Act compliance program.
• Hire for vacancies, ensuring that the branch is adequately staffed with competent employees.
• Maintain effective employee relations through a highly motivated and well-trained staff.
• Oversee adequate staffing to ensure efficient branch operation.
• Coordinate with other departments i.e. Business Banking and Business Development to achieve sales and member growth goals.
• Manage the security and safety of the branch.
• Ensure that staff receives on-going training on security and robbery procedures.
• Actively call on existing and prospective members, exploring needs and cross-selling products and services.
• Process all member transactions and requests (including but not limited to; operation of computers, maintaining coin machine and ATM, servicing Drive-up Window, Vault activity etc.)
• Open new accounts, process and book loans, and/or operate a teller window when necessary.
• Performs Signature Guarantee as needed.
• Seek opportunities to represent Columbia through volunteerism and community involvement.
• Serve in greeter position, when necessary, to assist members entering the branch by assessing their needs and serving them accordingly.
• Mentor Assistant Branch Manager. (II) May mentor the work of a Level I Branch Manager. (III) May oversee the work of Level I and II Branch Managers as assigned by Senior Management. (III) Serves as a mentor for Level I and II Branch Managers.
• Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members.
• Promote and support cross-selling environment within the branch.
• Train employees to maximize opportunities to offer products.
• Responsible for performance, growth, and regulatory issues for a significant area of branch operations.
• Evaluate the job performance of branch staff to ensure quality of work and service to members.
• Monitor branch productivity including transaction and loan volume, sales, new accounts, etc.
• Participates in special projects as assigned.
• Performs other branch functions/ duties as necessary.
• Recommend, implement, and supervise the branch budget.
• Research branch market area to create and implement effective sales techniques which will generate additional new accounts, new deposits, and new loans.
• Participates in continuing education/training.

Benefits

• 100% paid Medical, Dental, Vision for employee - eligible the 1st of the month following hire date
• Accrued PTO, Accrued Extended Sick Time and 11 Paid Bank Holidays
• 401k Match- 100% match up to 6% employee contribution
• Tuition Assistance
• And More!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees