About The Position

BIP Capital is fully committed to AI transformation, both internally and across our portfolio. This role sits at the center of Project APEX, BIP’s AI transformation initiative, and carries strategic ownership of both the human side and the systems side of that work. Critically, this leader will drive BIP’s effort to learn what it takes to execute a successful AI transformation from the inside and will apply those learnings directly to guiding our portfolio companies on their own transformation paths. As VP, AI Transformation & Workforce Enablement, you will own BIP’s strategy for building an AI fluent workforce and will lead the identification and delivery of workflow automation opportunities across the organization. This role demands both strategic vision and operational depth: the ability to set direction, build the systems, and remain close enough to the work to ensure execution follows through. You will report directly to the Chief Performance Officer and sit within BIP’s Performance Engineering team, a team built around helping our portfolio companies build the right foundations to scale faster and more efficiently.

Requirements

  • 5–10 years of experience in a role that required both strategic thinking and direct execution — consulting, operations, product, or a high-growth environment where you built things yourself
  • Demonstrated proficiency with Claude specifically, and AI tools. You use these tools daily, you understand how to prompt effectively, and you can articulate what makes a workflow AI-ready versus AI-resistant
  • A track record of leading organizational learning or enablement programs whether formal training curricula, workshops, or informal coaching at scale
  • Exposure to process design, business analysis, or workflow mapping. You know how to document how work actually happens and identify where friction lives
  • Familiarity with product development cycles and what it takes to bring a product team a specification they can build from
  • Experience working cross-functionally at a senior level, earning trust with stakeholders who have different priorities and varying levels of technical comfort
  • Strong proficiency across the Microsoft Office suite, with particular command of Excel; comfort working in Word and PowerPoint at a professional level is expected
  • Mastery of advanced prompting and AI tool usage, a skill this leader leads with and demonstrates fluently rather than describes from a distance
  • Executive presence and communication range, with the ability to engage credibly with senior leadership, technical teams, and frontline employees, adapting depth and register without sacrificing clarity
  • Systems thinking at scale, with the capacity to hold an organization wide transformation in view while working with precision in the details of a specific workflow
  • The ability to author clear, comprehensive requirements documentation that leaves nothing material to interpretation
  • A rigorous approach to decision making, grounded in data, tracking what is working, measuring outcomes with discipline, and adjusting accordingly
  • The judgment and initiative to build structure and process where none yet exists, without waiting for conditions to be ideal
  • A genuine belief that AI augments human capability and the ability to communicate that conviction in ways that build confidence rather than anxiety
  • The intellectual range to be the most informed person in the room and the curiosity to remain the one asking the most productive questions
  • A builder’s orientation and the drive to create durable systems and frameworks rather than simply solving the immediate problem in front of them
  • A deep appreciation for organizational culture and the understanding that sustainable transformation is earned through trust, adoption, and relationships as much as through technology
  • A commitment to being present. This role is based in Atlanta and requires engagement with the people you are helping and the firm strategy that you are helping to shape

Nice To Haves

  • A background in finance or financial services is a plus, as is experience in a startup or high-growth environment where structure is built rather than inherited
  • Familiarity with common business systems software is a plus, particularly CRM and sales platforms such as Salesforce and HubSpot

Responsibilities

  • Design and lead the BIP AI training curriculum, owning both the content architecture and its ongoing evolution
  • Serve as BIP’s internal subject matter authority on AI tool usage, providing expert guidance on Claude, CoPilot and BIP’s proprietary tools, ensuring every employee has a trusted, knowledgeable resource as they advance their capabilities
  • Build and maintain the APEX AI Knowledge Base, a structured living repository of completed automations, carefully crafted prompts, use cases, and workflow templates organized by function and use case, architected so that what BIP develops internally can be readily reviewed, reused, and adapted for portfolio companies
  • Lead Monthly Peer Sessions and Quarterly Skills Summits, establishing the organizational rhythms that keep AI learning active, relevant, and compounding across the company
  • Analyze adoption and usage patterns across AI tools to identify where the organization is gaining traction, where gaps remain, and where targeted interventions will have the greatest impact
  • Champion and communicate AI wins across the organization in partnership with the pilot group and department leads, shaping the internal narrative that sustains momentum and demonstrates measurable progress
  • Lead workflow discovery engagements across every functional team to surface automation candidates, going beyond how people describe their work to understand how it actually operates and where the highest leverage opportunities exist
  • Establish and steward the prioritization framework for automation investments
  • Architect redesigned workflows optimized for machine execution, including identifying where data is siloed, inconsistent, or must be structured before automation is viable
  • Deliver fully scoped requirements briefs that position the product team to build with clarity and confidence, with all functional requirements identified, use cases documented, edge cases flagged, and success criteria defined
  • Own and maintain a prioritized automation backlog in partnership with product leads, ensuring the sequencing of builds reflects both strategic value and execution feasibility
  • Identify patterns in off-the-shelf AI tool usage that signal where recurring needs warrant a custom build, MCP integration, or escalation to the technical team to the technical team
  • Govern the workflow intake process, ensuring every automation idea surfaced by any team at BIP is evaluated with rigor and routed appropriately
  • Build and steward a community for BIP’s portfolio companies undertaking their own AI transformation journeys, connecting operators who share the same journey, sharing the frameworks and tools developed at BIP, and creating a forum where collective progress accelerates individual results
  • Design and maintain a master workflow library that serves as BIP's institutional knowledge base for automation, organizing completed workflows by functional area and business type so that what is built once can be assessed, adapted, and deployed across portfolio companies facing similar operational challenges.
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