VP, Account Director

Adjective & Co.•Jacksonville Beach, FL

About The Position

The VP, Account Director is a senior client leader and strategic partner who brings rigor, empathy, and excellence to every aspect of account leadership. You are deeply fluent in client service, brand strategy, and integrated marketing. You eat and breathe quality work. This role owns the client relationship, end-to-end driving strategy, guiding creative excellence, managing teams, and ensuring work is delivered on time, on budget, and at the highest standard. You lead by example, command respect through collaboration (not hierarchy), and balance big-picture thinking with hands-on ownership. You are equally comfortable shaping long-term brand vision, writing a sharp creative brief, presenting to senior stakeholders, and navigating complex business dynamics. Above all, you respect the craft of great creative work and inspire teams to do their best work. You will work across strategic, conceptual, and executional initiatives, connecting individual projects to the broader brand ecosystem and aligning teams around a shared vision, clear priorities, and measurable outcomes.

Requirements

10+ years of experience in fast-paced agency environments
5+ years of experience leading teams and managing direct reports
Proven success in senior Account Director, VP Account Director, or equivalent leadership roles
Experience managing large, complex, retainer-based accounts of $3+ million annually
Strong track record of client leadership and organic growth
Highly skilled in long-term account planning, strategy development, and roadmap creation
Excellent presenter—confident with senior clients and internal teams
Strong negotiator with sound business judgment
Comfortable with data and analytics; able to build business cases that demonstrate value

Responsibilities

Lead the Business & Client Relationship
Serve as the senior strategic partner and day-to-day client leader across assigned accounts
Own client relationships, scopes of work, and overall account health
Build a deep understanding of clients’ businesses, objectives, industries, and competitive landscapes
Lead client presentations, annual planning, and key initiatives
Effectively sell, defend, and evolve strategic and creative recommendations
Anticipate client needs, solve complex challenges, and navigate sensitive situations with confidence and diplomacy
Identify and drive organic growth and new business opportunities within existing accounts
Strategy & Brand Leadership
Own and articulate brand strategy and long-term vision for assigned accounts
Translate business objectives into clear, actionable strategies and integrated marketing plans
Ensure all work aligns to strategic intent and delivers meaningful business impact
Partner closely with strategy and creative team to ensure ideas are both strategically sound and creatively compelling
Team Leadership & Development
Lead, mentor, and manage designated account team, fostering growth and accountability
Delegate work while remaining deeply involved, stepping in to own initiatives, and standing behind the work
Provide timely feedback and lead performance reviews
Teach and model strong client communication, problem-solving, and creative feedback practices
Inspire teams by working alongside them and leading by example
Operations, Financials & Process
Manage account financials, including budgets, forecasts, and profitability
Track scope, monitor budgets vs. actuals, and proactively manage changes
Ensure work is delivered on time, on budget, and at a high standard of quality
Keep senior leadership informed of account status, risks, and opportunities
Integration & Collaboration
Foster strong relationships with multi-disciplinary and cross-agency teams
Ensure seamless collaboration across strategy, creative, production, and execution
Activate internal initiatives, processes, and offerings in service of client goals