Volunteers Department Assistant | Information Desk Entrances A & B | PRN status

Logan Health Medical Center • Kalispell, MT

28d • Onsite

About The Position

🌟 Be the Welcoming First Point of Contact at Logan Health The Information Desk is often the very first experience our patients, families, and visitors have at Logan Health — and that moment matters. Logan Health is seeking a PRN Information Desk – Volunteers Department Assistant to support our Information Desks at Entrances A & B. This role provides essential front-facing service and operational support to ensure a welcoming, organized, and compassionate environment. This position is ideal for someone who enjoys helping others, thrives in a service-focused role, and takes pride in creating positive first impressions. Our Mission : Quality, compassionate care for all. Our Vision : Reimagine health care through connection, service and innovation. Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. 🕒 Schedule & Commitment PRN (as needed) Up to 38 hours per pay period (every two weeks) Coverage is specifically needed for one of the following set schedules: Sunday, Monday, Tuesday OR Thursday, Friday, Saturday Scheduled based on Volunteers Department needs; reliable and consistent attendance is required

Requirements

• Minimum of one (1) year of experience in an administrative, medical, customer service, reception, or similar role
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a team
• Strong critical thinking and prioritization skills
• Commitment to confidentiality and professionalism
• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to handle sensitive situations with tact and diplomacy
• Working knowledge of Microsoft Office and ability to learn new software systems

Responsibilities

• Serve as a welcoming and professional presence for patients, visitors, volunteers, and staff
• Provide administrative and technical support to the Information Desks
• Coordinate and communicate the flow of daily activity and information
• Demonstrate knowledge of Logan Health and Volunteers Department policies and procedures
• Develop and maintain records and documentation per department protocols
• Assist with documentation and information collection as needed
• Support training and orientation of new employees as applicable
• Uphold professionalism, confidentiality, and service excellence in every interaction

Benefits

• PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program.
• Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees