Information Desk - Student Assistant

Student Assistant • Gainesville, FL

8h • $14

About The Position

This position is for the entire summer of 2026 (both A & B) with the potential for continued employment but not guaranteed Student employees within the Reitz Union for this position must: Be a current UF degree seeking student registered at a minimum of 6 credit hours per semester Deliver exceptional customer service while always maintaining a high level of professionalism Respond appropriately and assist with emergency situations and building evacuations in accordance with departmental procedures and/or direction from building management staff and supervisor(s) Maintain a high level of knowledge of Reitz Union programs, services, facilities, as well as general familiarity with campus resources and directions Demonstrate a willingness to learn and adapt in a fast-paced team-oriented environment Exhibit a strong work ethic by being productive, self-motivated, and dependable Attend and actively participate in all required meetings, training sessions, and evaluations Stay informed and up-to-date with all Reitz Union work related communications, policies, procedures, and announcements Serve as an ambassador for all Reitz Union areas as well as the University of Florida by providing accurate information and connecting guests to appropriate resources Be available to work early morning, evening, and some weekend shifts Position Specific Responsibilities: Assist members of the University of Florida community and visitors by providing directions and general information regarding locations throughout the Reitz Union, UF campus, and surrounding Gainesville area Support visiting students and families during Summer Orientation (Preview) by answering general questions and directing them to Orientation staff for detailed information and assistance, when necessary Serve as a point of contact during events held in the Reitz Union by responding to phone calls, monitoring two-way radio, and assisting guests with in-person questions Manage lost and found items by accurately logging, tracking, and assisting guests with item recovery as needed Complete all training requirements upon being hired in a timely fashion Commit to working a minimum of 10 hours per week Other duties as assigned

Requirements

• This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) or Federal Work-Study (FWS) and must maintain a 2.0 grade point average.
• Registered students are employed on a part-time basis, up to 20 hours per week.
• Summer 2026 (both A & B) availability is required.
• Must submit a résumé with application that includes all current student involvement, organizations, or current employment on campus.

Nice To Haves

• Proficient with verbal and written communication
• Demonstrate attention to professionalism, dependability, and timeliness
• Previous experience with customer service
• CPR and First Aid Certified, or willing to obtain

Responsibilities

• Assist members of the University of Florida community and visitors by providing directions and general information regarding locations throughout the Reitz Union, UF campus, and surrounding Gainesville area
• Support visiting students and families during Summer Orientation (Preview) by answering general questions and directing them to Orientation staff for detailed information and assistance, when necessary
• Serve as a point of contact during events held in the Reitz Union by responding to phone calls, monitoring two-way radio, and assisting guests with in-person questions
• Manage lost and found items by accurately logging, tracking, and assisting guests with item recovery as needed
• Complete all training requirements upon being hired in a timely fashion
• Commit to working a minimum of 10 hours per week
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed