Information Desk Facilitator

St. Joseph's HealthWayne, NJ
6d

About The Position

Responsible for greeting all patients and visitors. A positive image is demonstrated by congenial customer service skills, professional behavior and dress, concise communications, sound judgment, and proficiency in handling inquiries, identifying location of service for patients and providing appropriate directions. Assists in account activation and Document Imaging.

Requirements

  • High School diploma or equivalent
  • Up to one year of basic technical training in medical office practice
  • 3 to 6 months of on the job training and orientation
  • Knowledge of Microsoft Office

Nice To Haves

  • Bilingual
  • Knowledge of medical terminology

Responsibilities

  • Greeting patients and visitors
  • Identifying location of service for patients
  • Providing appropriate directions
  • Assisting in account activation
  • Document Imaging
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