Volunteer Services Assistant - Patient Relations

CarolinaEast • New Bern, NC

9d • Onsite

About The Position

This position will be responsible for staffing the Surgery Waiting Room as designated along with assisting the Manager of Volunteer Services with daily work activities as deemed necessary. About CarolinaEast Health System CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek , among numerous other prestigious accolades.

Requirements

• High school diploma or equivalent required.
• Excellent typing and computer skills, including Microsoft Office and Publisher.
• Must become familiar with hospital layout.
• Excellent customer service skills.
• Must be able to work with a wide variety of people and age groups.
• Must be able to work effectively with outs and without direct supervision.
• Must display professional appearance at all times and be a self-motivator.
• Must be able to maintain confidentiality.

Responsibilities

• Staffing the Surgery Waiting Room as designated
• Assisting the Manager of Volunteer Services with daily work activities as deemed necessary
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees