Volunteer Services Administrator

State of Delaware•Dover, DE

About The Position

Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today! Summary Statement The Volunteer Services Administrator will serve as the AmeriCorps Program Officer, overseeing the administration and management of the AmeriCorps federal grant program. In this role, you will coordinate with a wide range of external stakeholders—including local, state, and federal agencies; volunteer management professionals; and service organizations—to ensure effective program implementation. Key responsibilities include full-cycle program management, from planning and organizing to execution and evaluation. You will provide guidance and technical assistance to subgrantees, support grant-making processes, manage operational logistics, and monitor program outcomes to ensure compliance and impact.

Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Three years experience in volunteer recruitment.
Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.
Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Six months experience in planning, developing, implementing and evaluating programs.
Six months experience in narrative report writing.
Six months experience in supervising volunteer groups.
Knowledge of grant writing.
Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Responsibilities

Recruits, interviews and selects volunteers.
Assigns volunteers to a variety of settings.
Schedules interviews with agencies and completes follow-up.
Serves as a liaison between volunteers and agency staff to promote acceptance of volunteers' role.
Assesses the need for volunteers within an agency through consultation with agency; explains the concepts and potentials for utilization of volunteer resources.
Develops and implements recruitment plans in the community through group contracts, media and individual contracts; prepares recruitment materials.
Confers with professional staff from departments or agencies to assign volunteers to specific areas.
Promotes volunteerism through participation in community-wide events, contact with local media and membership in professional organizations.
Develops and conducts orientation and training.
Develops and implements recognition plans to promote the efforts of volunteers in public and private organizations.
Maintains records and reports.