Volunteer & Program Assistant II

Chrysalis Center IncLos Angeles, CA
55d

About The Position

Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. We are looking for individuals who are ready to join our mission-driven team and make a difference. This is an exciting opportunity supporting our volunteer programs here at Chrysalis. As a key member of the team, you will help with our recruitment efforts by responding to volunteer inquiries. You will maintain volunteer external postings, screen, respond and review volunteer applications. You will provide our volunteers with one-on-one informational sessions where they will learn about our comprehensive programs. Additionally, you will work with our clients providing one-on-one resume preparation and practice interview services as well as facilitate job preparation as needed.

Requirements

  • Highly motivated by Chrysalis’ mission and desire to improve social and economic fabric of our community
  • Excellent interpersonal, organizational, communication and intercultural skills required
  • Microsoft Office (Word, Excel, PowerPoint, Outlook) proficiency desired
  • Excellent organizational, interpersonal, written, and verbal communication skills

Nice To Haves

  • Teaching/facilitation/training experience highly desired
  • Prior experience working with adults with high barriers to employment highly desired
  • Spanish language proficiency highly preferred but not required
  • Bachelor’s degree or equivalent experience preferred

Responsibilities

  • Aid the Volunteer & Program team’s recruitment efforts by responding to volunteer inquires, maintain and updating volunteer postings whenever needed
  • Provide back up support to screen and respond to volunteer applications
  • Conduct one-on-one volunteer informational sessions
  • Assist in administering the range of volunteer management and client efforts through data entry, coordinating, training or otherwise supporting volunteers
  • Provide one-on-one support to clients by creating and updating resumes
  • Provide one-on-one support to clients by conducting practice interviews and providing constructive feedback
  • Oversee the collection and curation of monthly success stories from the Volunteer & Program Team
  • Manage and regularly update the Volunteer & Program Team’s intranet page with key resources, announcements, and important information.
  • Coordinate student volunteer and Chrysalis Intern schedules each semester, under the guidance and oversight of the Volunteer & Program Director
  • Provide one-on-one support to clients by assisting with online applications
  • Facilitate job search preparation classes
  • Respond to in-kind donation requests and return calls promptly
  • Update internal tracking tools and external volunteer recruitment systems quarterly, based on current volunteer needs provided by the Volunteer & Program Team
  • Assist daily with registering, screening and providing appointments to clients for one-on-one services
  • Complete other tasks related to serving clients, as assigned
  • Assist as needed with coverage across all Chrysalis sites
  • Develop and update Volunteer & Program team’s internal content mediums
  • Adhere to all Chrysalis policies and procedures.
  • Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
  • Other duties as assigned
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